Responsable Mission Technique H/F
Villeurbanne, France Apply for RoleEn tant que Responsable Mission Technique Workplace (Device Manager), au sein de la Direction des Systèmes d'Information et le service Infrastructure & Opérations, vous êtes le pilote et le garant de la bonne application des processus en lien avec la gestion des matériels et logiciels bureautiques. Vous assurez la performance et la fiabilité des outils bureautiques en proposant des améliorations et plans d’action.
Vous pilotez les fournisseurs en lien avec l’environnement de travail informatique et êtes l’interlocuteur privilégié des utilisateurs business clés.
Vous garantissez la coordination, le suivi de la résolution d’incidents et gérez les situations complexes.
Vous garantissez la fiabilité et la performance des outils bureautiques et la mise en place des plans d’action visant l’amélioration continue du service
Vous définissez, pilotez et mettez en place des procédures pour l’assistance aux utilisateurs.
Vous participez activement aux projets informatiques émanant de la stratégie ITD du groupe en accompagnant les changements nécessaires vis-à-vis du business The Adecco Group.
Compétences requises :
Niveau d’études : Bac +3/5
Maitrise d’une langue requise : Anglais professionnel
Maitrise d’outils informatique :
Expérience souhaitée : Fonction accessible à ceux possédant une expérience opérationnelle dans le domaine considéré.
Savoir-faire :
Capacité d’analyse et de synthèse
Compétences techniques dans le domaine Workplace (outils bureautiques : matériel et logiciel)
Gestion de projets
Connaissances générales de l’environnement IT du groupe / Connaissances des principaux métiers du groupe
Maitrise des concepts ITIL (process incidents, accompagnement du changement, problème, demande)
Expertise dans les plateformes Microsoft telles qu'Intune, Azure et Endpoint Manager.
Savoir-être :
Qualités relationnelles et diplomatie
Sens de l'écoute et du besoin
Disponibilité
Bonne gestion des priorités, organisation
Leadership, Capacité de conviction
Ténacité, réactivité
Posting date: 28-04-2025
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.