Academy Global Project Manager - EZRA

• Provide project management leadership for the delivery of complex, large-scale projects for several clients, in collaboration with the account team, and program manager, where applicable
• In collaboration with sales and solution, define project post-sale using charter, scope, and detailed requirements documentation and practices
• Facilitate the set-up of the project to ensure the customer expectations, outcomes, and benefits are aligned to project(s) delivery processes, program tracking, and reporting
• Set up detailed project governance, clearly define roles, and structure to ensure effective project delivery process
• Provide client-facing support at the project level to ensure project team is aligned, deliverables are met, and issues are escalated and resolved
• Ensure appropriate project resourcing at global, regional, and local levels to support program outcomes and project deliverables
• Define and manage project plans, schedules, RAID logs, and other work trackers
• Collaborate to define, write, review, and execute communications with project team, customer, and participants
• Collaborate with key project stakeholders to ensure delivery alignment and seamless customer experience
• Create governance, stakeholder management, and communication plans
• Serve as primary project management escalation point for projects and stakeholders to ensure swift resolution and action planning
• Facilitate key decision making, issue resolution, risk mitigation, and continuous improvement activities
• Control and manage project changes (schedule, scope, expectations, cost, issues, risk)
• Track and report on the customer benefits, outcomes, metrics, KPIs
• Accurate and detailed set up and monitoring of project, delivery, and financial information
• Mature the discipline of project management through utilizing, mentoring, and educating stakeholders on best practices
• Perform scheduling and logistical project management duties, as needed
• Leverage resources effectively across the organization to maximize project efficiencies and continuous improvement of the function

• Project managers are expected to mentor other team members including providing mentorship, educating on project management practices, and assisting with onboarding
• Consult and educate project stakeholders on the role and function of project management for the L&D vertical
  

• 5+ years of experience managing customer projects, global project experience preferred
• 5+ years of relevant industry experience and/or background (i.e., HR, learning, higher education, organizational development, etc.)
• Leadership & Development industry experience is highly desirable (e.g., HR, HR consulting, human capital, workforce planning, leadership development, HR assessment, business coaching, talent management, redeployment)
• Demonstrated experience mentoring and onboarding others
• Project management training and/or certifications, able to apply various methodologies
• Demonstrated experience defining project-based processes which improve efficiency
• Builds effective and engaged teams, with a focus on people-first and development/coaching
• Able to provide direction and effective delegation and prioritization for self and project teams
• Very strong detail orientation, ability to track project delivery information. Ability to simplify and communicate themes from a large amount of manual details.
• Analytical and able to design and execute dashboard reporting that drives decision making
• Strong interpersonal skills to build relationships, influence others, and manage conflict
• Active listening and questioning skills, able to understand and integrate customer perspectives and expectations into project work
• Comfort moving forward in an environment of high change and ambiguity
• Excellent communication and presentation skills
• Acts proactively, resourcefully, and independently, including comfort leading and operating in project teams at all levels within an organization
• Tech savvy with user experience on internal and external L&D, sales, and PPM technology / tools (e.g., PSA, Salesforce, Clarity, MS Project, PowerAutomate, PowerBI, etc.)
• Intermediate-to-expert use of MS Office Suite, particularly PowerPoint, Excel, and MS Teams/Sharepoint
• Willingness to execute work at all levels, as needed for supporting customer success
• University degree strongly preferred
• Written and spoken English fluency required, fluency in a second language within geography strongly preferred

• Global leading organization
• Your own world-class coach
• Friends and family coaching
• 2 weeks work-from-anywhere
• Charity days
• Learning and Development Budget
• Weekly wellbeing hour

Posting date: 08-03-2025