SSC Continuous Improvement Manager - Lean Six Sigma

We are the Adecco Group!
A network of passionate professionals working together in over 60 countries to help businesses optimize their talent, transform their workforces, and build the employability of people all over the world.
We have a powerful purpose: Making the Future Work for Everyone, and we’ve built the most comprehensive portfolio of HR solutions in the industry—offering essential, dynamic, and efficient solutions that shape the way people work in the future, including you!

In alignment with The Adecco Group Future@Work strategy, we are now expanding our business in Bulgaria with a newly established Shared Service Center (SSC)!

You will join forces with talented professionals in Finance and HR to shape the future of work @ The Adecco Group, providing in-house services and driving operational and financial excellence. Here, at the Shared Service Center @ The Adecco Group, you’ll explore exciting opportunities, grow professionally, and take ownership of your work—supported by a collaborative, forward-thinking team.

We’re currently looking for a highly motivated and experienced professional to join us as a SSC Continuous Improvement Manager.

Mission:

As a SSC Continuous Improvement Manager, you will support the TAG Wave Project Manager and collaborate closely with the Head of Continuous Improvement and the country project teams. Your mission is to drive Lean Six Sigma initiatives, mentor project teams, and lead change across business units—contributing to the successful implementation of financial operations in the Shared Service Center and beyond.


Key Responsibilities:

• Support timely and effective execution of the integrated project plan across regions
• Lead improvement initiatives to meet or exceed KPIs related to quality, efficiency, and customer experience
• Structure complex business challenges using a data-driven, structured approach
• Mentor project managers in Lean Six Sigma methodologies and general project management
• Promote continuous improvement culture and support tollgate project governance
• Conduct in-depth analyses and generate actionable insights from interviews, data, and stakeholder feedback
• Drive end-to-end operational improvements aligned with customer needs
• Quantify project impact across financials, compliance, productivity, and service excellence
• Champion a risk-aware culture and ensure compliance with established standards and policies
• Remove roadblocks to help teams succeed and deliver on transformation goals

Required Skills and Attributes:

• Experience in change management, stakeholder engagement, and influencing without authorit
• Proven track record of managing Lean Six Sigma projects and delivering measurable results
• Strong communication, presentation, and interpersonal skills
• Ability to interact effectively at all organizational levels
• Adaptable, persistent, and comfortable working in ambiguous and dynamic environments
• Self-starter, highly motivated to take initiative and own processes
• Demonstrated ability to lead, guide, and motivate cross-functional teams

Necessary Qualifications:

• Bachelor's degree or equivalent (Finance, Business, Engineering, or related fields)
• Lean Six Sigma certification (Green Belt, Black Belt, or higher)
• Minimum 5 years of experience in Lean Six Sigma or similar continuous improvement roles
• Knowledge of Finance Operations and Shared Services operating models is preferred
• Proficiency in developing project tools—reporting packages, trackers, issue logs
• Advanced Excel and Microsoft Office skills

The Company Offers:

• Hybrid work model
• 23 days paid vacation
• Multisport Card
• Additional health insurance
• 150 BGN food vouchers
• Year-end bonus
• Career development opportunities in a global organization present in over 60 countries
• Access to world-class Learning & Training platforms
• Weekly fruit deliveries in the office 

As one of the world’s largest employers, we believe in talent, not labels. We foster an inclusive culture where everyone can thrive, feel engaged, and be respected for their uniqueness. The Adecco Group is proud to be an Equal Opportunity Employer.

If you find yourself in the description above and are ready to shape the future of work with us—don’t hesitate to apply today!
We look forward to receiving your CV in English.

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.