ProductManager, Customer Reporting–LHHCTM

ThisroleisglobalandbelocatedintheUnitedStatesorEasternEurope

This role supports the successful definition and delivery of the digital reporting platform and applications that supportLHH.Theseapplicationsandplatforms'successfuldefinitionanddeliveryarecriticaltodriving LHH's long-term strategy and vision of providing end-to-end talent solutions to our customers and establishing LHH market dominance.

ReportingRelationships:

• ReportstoSVP,Product&Innovation,LHHCTM

Inthisroleyoucanexpectto

KeyAccountabilities

• Lead the execution and rollout of the new customer reporting tool, focusing on the new reporting strategy and reporting governance.
• Collaborate with internal stakeholders to ensure seamless execution, align tools with customer needs, and drive adoption while considering short- and long-term business goals. 
• Research competitors strategies and provide benchmarking insights. Collect and validate customer requirements to align with company business objectives.
• Translate customer and team needs into actionable tasks and user stories for the development team.  Define and maintain the product roadmap for the reporting tool, ensuring alignment with overall product and innovation strategy and objectives.
• Ensure the reporting tool provides clear, concise, and impactful reports that drive insights for customers, in line with the designed prototype.
• Drive improvements and innovations to enhance the reporting platform’s functionality and user experience
• Defining and articulating the vision of the new reporting platform with internal stakeholders, including Tech, Delivery, Marketing, and Sales
• Managechangecontrolandcommunicationassociatedwiththe new reporting dashboards release.
• DevelopmetricsandKPIsrelatedthe development and implementation of the reporting dashboards
• AssistUATandprovidefinalsign-offforreleases.

Here’swhatyou’llneedtosucceed

• Proven experience as a Product Manager, ideally focused on reporting or data visualization platform
• Experience with driving change and adoption of the customer reporting platform specifically with BI tools.
• Familiarity with data management and visualization tools like MicroStrategy, Power BI, or Tableau
• Knowledge of the Salesforce Ecosystem and its integration with reporting platforms.
• Strong execution and project management skills, with the ability to manage cross-functional teams and ensure timely delivery.
• Demonstrate strong communication skills (both verbal and written) across all levels of the businessfromtechnicalwithaudiencesofvaryingtechnicalabilitiesandbusinesscontexts.
• Experience collaborating with data management teams to ensure accurate data pipelines and integrations. Understands data governance policies and procedures
• Strong problem-solving skills and the ability to work with technical and non-technical stakeholders.
• Bachelor’s degree in a relevant field (Product Management, Business & Data Analytics, Computer Science, etc.).
• AgileSoftware&LeanProductManagementexperience is a nice to have
• UnderstandingofSaaStechnologyanddevelopmentprocess
• Abletoworkinafast-pacedenvironmentwithcontinualchangeanddealswellwithambiguities
• Demonstrateastrongtrackrecordofdeliveringlargeconsumer-facingproducts/projectswith cross-org dependencies.

AboutLHH

Theworldofworkisever-changingandunpredictable.Organizationsareconstantlyfightingabattleto find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, andLearning&TalentDevelopment,weareuniquelypositionedtoworktogethertomakeapositive impact on the future of every person we work with at every key career moment.

LHHisattheforefrontofchangetobuildabigger,bolderworkforce.Everydayisanewdaytoprepare

for,andwe’reheretomakesurethefutureworksforeveryone.

AdivisionoftheAdeccoGroup–theworld’sleadingHRsolutions provider–LHH’s8,000colleagues andcoachesworkwith15,000organizationsinover60countriesaroundtheworld.Wesuccessfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH. ReadyforNext. www.lhh.com

LHHisanEqualOpportunityEmployer.

ForadditionalinformationonourDiversityandInclusionpolicy,pleaseconsultthefollowinglink:

https://www.lhh.com/us/en/diversity-and-inclusion

Posting date: 10-18-2024