Global Operations Support

The primary role of the Global Operations Support is to perform skilled operations support work to support the Global LHH Business. They will interact with global delivery ops colleagues, auditing and understand incoming support requests, undertaking actions or escalating for approvals as required. They will also support the local GDS admin team with workforce planning, quality control and implementing best practices.

In this role you can expect to:

Key Accountabilities:

• Perform skilled administrative tasks as allocated by the Lead.
• Support workforce planning to ensure adequate coverage for centralized processes.
• Support with the processing of operational tasks taken on by GDS team and suggest changes and improvements to streamline and make things more efficient.
• Liaise with internal stakeholders to communicate improvements, blockers and successes.
• Ensure that work produced meets LHH quality standards.
• Comply with Quality, Health and Safety requirements.
• Comply with the Group’s policies and procedures laid out in various management systems.

Skills:

• Technical Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Basic data analysis and reporting skills
• Analytical Skills:
• Problem-solving skills to identify issues and develop effective solutions
• Critical thinking to evaluate situations and make informed decisions and improvement suggestions.
• Communication Skills:
• Excellent written and verbal communication skills in English
• Ability to liaise effectively with internal and external stakeholders
• Professional email etiquette
• Organizational Skills:
• Excellent time management and ability to prioritize tasks
• Attention to detail and accuracy in work
• Ability to manage multiple tasks simultaneously
• Interpersonal Skills:
• Team collaboration and ability to work in a matrixed environment
• Adaptability and flexibility in a dynamic work environment
• Leadership Skills:
• Decision-making skills to align with organizational goals
• Commitment to continuous improvement of processes

All About You:

• 2+ years in a professional environment
• Professional communication skills in English
• Demonstrable experience within a matrixed, global organization
• Experience in workforce capacity planning to ensure adequate coverage

What we offer:

• Growth opportunities within an HR Solutions global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives
• Schedule: 9.00am – 6.00pm, some flexibility may be required for global stakeholders

About LHH:

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH. Ready for Next. www.lhh.com

LHH is an Equal Opportunity Employer. For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion

Posting date: 24-04-2025