Global Operations Support
Bengaluru, India Apply for RoleThe primary role of the Global Operations Support is to perform skilled operations support work to support the Global LHH Business. They will interact with global delivery ops colleagues, auditing and understand incoming support requests, undertaking actions or escalating for approvals as required. They will also support the local GDS admin team with workforce planning, quality control and implementing best practices.
In this role you can expect to:
Key Accountabilities:
- Perform skilled administrative tasks as allocated by the Lead.
- Support workforce planning to ensure adequate coverage for centralized processes.
- Support with the processing of operational tasks taken on by GDS team and suggest changes and improvements to streamline and make things more efficient.
- Liaise with internal stakeholders to communicate improvements, blockers and successes.
- Ensure that work produced meets LHH quality standards.
- Comply with Quality, Health and Safety requirements.
- Comply with the Group’s policies and procedures laid out in various management systems.
Skills:
- Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Basic data analysis and reporting skills
- Analytical Skills:
- Problem-solving skills to identify issues and develop effective solutions
- Critical thinking to evaluate situations and make informed decisions and improvement suggestions.
- Communication Skills:
- Excellent written and verbal communication skills in English
- Ability to liaise effectively with internal and external stakeholders
- Professional email etiquette
- Organizational Skills:
- Excellent time management and ability to prioritize tasks
- Attention to detail and accuracy in work
- Ability to manage multiple tasks simultaneously
- Interpersonal Skills:
- Team collaboration and ability to work in a matrixed environment
- Adaptability and flexibility in a dynamic work environment
- Leadership Skills:
- Decision-making skills to align with organizational goals
- Commitment to continuous improvement of processes
All About You:
- 2+ years in a professional environment
- Professional communication skills in English
- Demonstrable experience within a matrixed, global organization
- Experience in workforce capacity planning to ensure adequate coverage
What we offer:
- Growth opportunities within an HR Solutions global leader
- We prioritize learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
- Schedule: 9.00am – 6.00pm, some flexibility may be required for global stakeholders
About LHH:
The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.
LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.
A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
This is LHH. Ready for Next. www.lhh.com
LHH is an Equal Opportunity Employer. For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion
Posting date: 24-04-2025
Get to Know Us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Diversity & Inclusion at LHH
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Evolve with purpose Being passionate about meaningful work and ready to change the world.10
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Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.8
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Own it Being empowered to make decisions and take accountability for the results.10
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Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.9
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Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.