Onsite Consultant (Part- Time)

Roster: Monday Tuesday Wed, Friday - 9am to 2pm

•    To provide the client with contractually required business services 
•    To assume responsibility for the tasks undertaken as an Onsite Consultant. This extends to the manner in which Adecco is represented and includes a professional approach toward Adecco’s candidates, clients and colleagues at all times.
•    To achieve business goals and maximise profit targets 
•    To meet and exceed the needs of Amazon, associates, colleagues and shareholders.

About Us
Where should we start? We are the world’s leading recruitment expert with more than 32,000 passionate full-time employees in over 5,200 branches across 60 countries.  We are committed to connecting organisations with the talent needed to make them succeed.
Adecco Solutions are solutions designed with client outcomes in mind. Encompassing BPO, RPO, MSP, Talent and Project services, the Adecco Solutions business is fast becoming a market leader in innovative thinking. We are seeking experienced individuals with an innovative mindset, client first mentality and desire to deliver innovative solutions. We'll customize a scalable, technology-driven, game-changing solution to help our client’s work more efficiently. Working with our agile Centralized Delivery Solutions team to offer our clients best in class solutions!

Financial Accountabilities:
•    Increase site profit by ensuring that fill rates are kept at the required level.
•    Actively work to increase margin whenever possible in the onsite branch.
•    Ensure all WorkCover legislation and Adecco policy requirements are met to reduce the financial impact of injuries.
•    Work proactively with relevant shared services departments such as Legal, P&C, IR, Marketing, HR WHS and Finance to ensure the growth of profitable, sustainable business.

Financial accountabilities are measured by reliability % fill rate, GM/EVA results for onsite branch, Evidence of increased retention figures, Repeat job placement evidence.

Operations/Compliance Accountabilities:
•    Attend all training and operations meetings as required.
•    Ensure that data integrity and timeliness is maintained in all activities including sourcing, assignment creation and compliance.
•    Complete all reporting and documentation requirements as requested.
•    Accurate calculation of rates for clients and associates.
•    Read, understand and ensure that all of Adecco’s policies, procedures and quality systems are adhered to.
•    Understanding and adherence to all EEO, privacy and other applicable legislation at all times.
•    Ensure that all activities in relation to the candidate process meet Adecco’s compliance standards in relation to:
     o References, license, and background checking
     o Relevant testing
     o System compliance
     o Verification of Working Entitlements
     o Pre employment checks e.g. Working with Children, Police Checks etc
     o Review of Health Questionnaire to ensure there are no concerns
     o Ensure the completion of a full induction and all related paperwork
     o Peoplesoft compliance

•    Perform any required payroll and associated function for the onsite branch as required.
•    Achieve activity standards on a daily/weekly/monthly basis as required and directed.
•    Completion of KPI entry in relevant system in timely manner.
•    Maintain data integrity in all required systems.

Operations/Compliance accountabilities are measured by attendance records, compliance audits, weekly/monthly and ad-hoc reports, % of errors, client feedback, compliance to legislation, associate disputes/grievances, feedback from management, compliance audits, spot checks, PeopleSoft records, 100% compliance with OH&S legislation, satisfactory audit results, timely completion of payroll, accuracy and evidence of KPI achievement

People Accountabilities:
•    Embracing teamwork within your own site and overall Amazon Australia Team.
•    Building strong and professional relationships with Adecco colleagues across the business as well as with customer representatives.
•    Seeking to continuously improve own performance by attending and participating in training as it is made available.
•    Active participation in team activities and meetings, both internally and with the customer.
•    To live and promote the five Adecco values of Team Spirit, Customer Centricity, Responsibility, Entrepreneurship and Passion at all times.
•    To provide leadership to all staff to create success, growth and energy, and role model our values in all behaviours and actions.
•    People accountabilities are measured by: Colleague feedback, Manager observation, Training attendance, Employee development plan, Team KPI’s, contribution to site and team activities

Customer Accountabilities:
•    All Start and End of Shift activities – emails, phone diversions etc
•    Daily absence management and replacements
•    Daily attending reporting
•    Onboarding Activities – including admin tasks, PPE distribution, NHO & Adecco onboarding requirements for new starters onsite
•    Daily Roster changes
•    Weekly Roster scheduling
•    Site & Adecco admin tasks – payroll, timesheets, punches & daily trackers
•    Manage PPE allocations
•    Safety Activity & Injury/Incident Management and reporting
•    STEP Program & Performance Management
•    Associate Engagement, floor walks, time off task discussions and above STEP and Performance management engagement
•    Associate Compliance – Work rights, Workpro modules & Health Questionnaire

Quality Accountabilities:
•    Drive a culture of compliance and accountability within the region across all areas including (but not limited to) Finance, WHS, IR, Legal, Quality and P&C
•    Work collaboratively with shared services functions in resolving complex customer issues and other quality related issues
•    Promote and drive continual improvement in data integrity and utilisation of our technology solutions including SalesForce and PeopleSoft
•    Quality accountabilities are measured through internal audit results, timely resolution of Quality Issues assigned to their business unit, number of claims or disputes initiated by clients, candidates or third parties

Other Accountabilities:
•    Qualifications and Experience in Recruitment Industry experience (preferred)
•    Relevant service industry experience

Key Stakeholders: 
•    Adecco Woolworths National Delivery Lead
•    Onsite Lead
•    Woolworths Human Resource Manager
•    Woolworths Leadership Team
•    Woolworths Labour Planning Team 
•    Shared Services Teams including - Finance, WHS, IR, Legal, Payroll, Credit, People & Culture 
•    Candidates/Associates

Key Performance Indicators:
•    Budget vs Actual 
•    Year on year growth in gross margin 
•    Year on year top line sales growth 
•    Reduction in DSO 
•    Staff Retention 
•    Internal Audit results
•    Activity levels of team members 
•    WHS Activities

Skills and Attributes: 
•    Intermediate computer skills 
•    Time management skills 
•    Customer service skills
•    Well-developed interpersonal/relationship building skills
•    Ability to work in a pressured environment and think on your feet and make decisions
•    Sound written and oral skills with the ability to articulate role requirements to candidates 
•    Ability to work independently
•    Problem Solving Skills

On Offer
We empower our people to carve their own career paths their way. After all, it's only natural that a people-focused organisation should be focused on its own people too. We will offer all the training, tools, motivation, and inspiration you need to achieve exactly what you want from your career. If you can make an impact, we'll provide the career development opportunities you need to achieve your potential and thrive. 
The Adecco Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.
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Posting date: 12-11-2024