OTC Collections with French
, Bulgaria Apply for RoleThe Adecco Group is the world’s leading provider of human resource solutions and Global Fortune 500 company. At Adecco, we daily connect more than 700,000 people from 60 countries around the world with work opportunities with our clients - leading employers from various industries. But our goal goes beyond just finding new jobs for the people - our goal is to help you find a fulfilling job, the perfect match for you, a position in which you will do what you love. And this is not just a job for us, this is our passion!
Due to the business expansion of our newly established Operational center, here in Sofia, we are currently looking for highly motivated and talented professionals to join their OTC team in the position of OTC Collections Specialist with French.
Core Responsibilities:
- Supervise assigned customer accounts to identify overdue debts and minimize the risk of possible company losses (write offs);
- Follow-up with customers on overdue balances based on priorities set by leadership team;
- Actively communicate with customers to negotiate repayment of overdue items;
- Perform and monitor dunning cycle (reminders, dunning letters) for late payments;
- Collaborate with the commercial and Middle Office teams to ensure outstanding balances are escalated and actioned prior month-end close;
- Create and update AR aging reports and support O2C team in month-end closing activities;
- Performing data validations to ensure completeness and accuracy of system interfaces;
- Liaise with account receivables, account payables, record-to-report and local teams;
- Build strong relationship with local team and broader Adecco organization to support the business;
- Participate in related projects for automation and efficiencies;
- Take initiative in optimizing, improving and standardizing overall collection processes;
- Liaise with third party collections agencies and support the collaboration with them.
Requirements:
- 1+ years of experience in customer service role will be an advantage;
- Proficiency in Excel will be an advantage;
- Excellent French and English language skills;
- Bachelor Degree in Finance & Accounting, Economics and Management is preferred.
The company offers:
- 23 days paid vacation;
- Multisport Card;
- Additional health Insurance;
- 150 BGN Food Vouchers;
- Year End Bonus;
- Fruits in the office weekly.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.
If you have found yourself in the description above and you want to become part of our international team don't hesitate to apply today.
Posting date: 19-11-2024
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.