ER/IR Manager
Apply for Role- ER/IR SME & escalation point for strategic & operational advice
- Manage workplace relations practices for candidates and associates
- Provide timely ER/IR support and guidance to stakeholders
Key Responsibilities
• Lead the IR/ER function in providing expert/specialist advice and support on IR/ER matters to enable best practice and compliance, particularly in areas of industrial relations and employment law
• Set and drive the workplace relations strategy in partnership with the business
• Review and appraise the results of the workplace relations activities and ensure compliance
• Counsel senior executives and management on upcoming and current workplace relations matters
• Maintain appropriate communication between various teams and functions including supporting sales and attending client meetings
• Manage and advise on:
o Disciplinary matters
o Performance management
o Workplace complaints/grievances
o Attendance and Absenteeism
o Rates, conditions and award interpretation
o Bullying and harassment
o Investigations
o Claims with the Fair Work Commission and Employment Relations Authority
• Represent the Group at the Fair Work Commission, Australian Human Rights Commission, NZ Employment Relations Authority and any other relevant body or industry association
• Assist with the development of templates, policies and guidance to ensure compliance with applicable legal and regulatory requirements
• Management and reporting of group labour hire licencing and portable long service leave requirements
• Training the business on ER/IR topics and identify opportunities with process improvements
• Ensure appropriate escalation of issues and matters requiring approval
Skills and Experience
• Relevant service industry experience including suitable experience in advising on industrial and employment relations issues
• Tertiary Qualification in Bachelor of Business, Human Resources, Legal or related field, or recent relevant industry experience
• Ability to work in a fast paced, pressured environment and solution orientated
• Sound written and oral skills with the ability to present and profile information to clients and internal stakeholders
• Demonstrated experience in a mix of blue collar and white collar industries and interactions with unions and the RCSA
• Expert knowledge and experience of contemporary HR practice, employment law and industrial instruments in Australia and New Zealand
Posting date: 18-02-2026
Get to Know Us
Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.
Diversity & Inclusion at Adecco
Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.
What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.
Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.
Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!
Culture
At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.
Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.
Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.
"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco
Learn more about Adecco
We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Collaborate with purpose, connecting authentically to achieve remarkable goals together.10
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Embrace change, taking bold initiatives with tenacity to drive extraordinary results.8
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Focus on customers, creating strong partnerships and understanding their evolving needs.10
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Fuel your curiosity, embrace continuous learning, and grow professionally with us.9
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Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.7
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.