Total Rewards Specialist / Supervisor

The Lead Program assists client’s end users through all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process and compliance. Responsible for developing partnering relationships with client’s end user community and gaining a strong understanding of their business. This role requires experience in overall workforce management and 
the ability to differentiate between labor categories and provide cross functional support. Required client facing experience to drive conversation and provide guidance on different delivery solutions. Role requires prior recruiting experience. Optimize efforts to service client in a high-quality, cost-effective manner for multiple 
client work locations. Responsible for management of assigned resources including performance management and time approval. Works under minimal supervision

• Provides governance, leadership, liaison, and subject matter expertise responsibilities down to subordinate program team.
• Ensures service delivery and oversight of Pontoon teams assigned to a particular procurement category (IT, Consulting, etc.)
• Assists / owns complex procurement transactions beyond coverage of subordinate teams.
• Provides assigned resources adequate oversight, training and leadership to ensure they reach potential. 
• Acts as the day-to-day escalation contact for Procurement Specialists within the account. Designs and implements a team-results oriented culture, reinforcing collective results over individual results.
• Supports program to ensure that financial goals and objectives are met or exceeded while ensuring full compliance on all policies and procedures. 
• Works with Business Analyst and other applicable resources to provide accurate, timely and complete performance analyses. Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program.
• Supports the client’s workforce management requirements to include performing as a sourcing advisor, mediator, and negotiator on client’s behalf. 
• Evaluates client’s project requirements to determine best practice sourcing solution; escalates deviations for client approvals / decision making. Develops deep competency knowledge of the business and supplier community to assist with sourcing recommendations.
• Responsible for managing all stages of requisition activity through the use of VMS technology. Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high quality results. Provides adequate oversight, training and leadership to ensure end user community and supplier partnerships reach potential.
• Provides consultative support to end users to clarify job responsibilities, skills and other requirements of specific requisitions. 
• Leverages recruiting experience to review and shortlist candidate submittals from suppliers to ensure the best qualified candidates are submitted for end user review and placement.
• Performs analysis to include cost savings reporting and other quality or efficiency data to help improve operational processes. Understanding of pricing models and what goes in to creation of bill rate along with candidate employment status.
• Provides program Standard Operating Procedures (SOP) training and updates to supplier and client end user community on a regular basis to ensure understanding and compliance of VMS technology use and overall program cadences. Communicates program procedural changes and updates to program suppliers and client users in a timely manner. 
• Confirms suppliers appropriately manage their employee on-boarding, employee relations issues, and off-boarding activities. 
• Provides and analyzes standard program reporting to client end users and stakeholders, to include the 
support of ad hoc report requests as required. 
• Supports the Director of Pontoon MSP in ensuring financial goals and objectives are met or exceeded as well as full compliance on all Pontoon policies and procedures. Assists in providing accurate, timely, and complete daily performance analyses.
• Establishes and maintains a proactive, positive working relationship with client end users and suppliers through regular phone and in-person contact. Performs site visits and promotes communication with the client end users within assigned market area or skill set.
• Participates in special projects and performs other duties as assigned

• Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.
• Ability to establish and maintain effective working relationships.
• Ability to professionally and effectively represent the organization as required.
• Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.
• Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.
• Ability to demonstrate high-level customer service to internal and external clients.
• Ability to effectively influence others at various levels within the organization and who represents clients.
• Ability to negotiate pricing and delivery terms with supplier firms.
• Knowledge of and the ability to utilized best practices in purchasing, procurement and client negotiation.
• Knowledge of and the ability to effectively utilize accounts payable, purchase order, and Vendor Management Systems and tools.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

Onour career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 13-05-2025