Branch Manager - Adecco - Wauwatosa WI

SUMMARY:
Reporting to the Associate Director or Director, the Branch Manager is a sales-focused business leader responsible for driving profitable branch growth, client acquisition, and expanding market share. Approximately 80% of the role is dedicated to sales strategy and business development, including prospecting, client engagement, solution design, pipeline management, negotiation, and closing. The remaining 20% focuses on team leadership, service delivery, financial stewardship, and operational execution required to fulfill client commitments and sustain growth.

A decisive, competitive, and action-oriented leader who mobilizes others toward ambitious goals. The Branch Manager fosters accountability, urgency, collaboration, and continuous improvement while balancing strategic priorities with operational execution. Success requires resilience, ownership of business outcomes, influence, sound judgment, and strong relationship management

ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Leadership & New Business Development (80% of Role)
• Build and independently manage a disciplined sales pipeline through targeted prospecting, networking, referrals, market intelligence, and consistent outbound activity.
• Create and maintain accurate pipeline visibility, activity tracking, forecasts, and next steps; use data to focus effort and improve conversion.
• Lead consultative discovery conversations to understand client business priorities and workforce challenges
• Develop and present differentiated staffing and workforce solutions that connect clients’ needs to measurable business value.
• Create and lead proposals, pricing discussions, presentations, negotiations, and closing activities while protecting profitability and commercial terms.
• Build trusted relationships with senior client stakeholders and influence decisions through credibility, insight, responsiveness, and compelling communication.
• Lead and manage the resolution of complex client escalations, applying appropriate discretion, sound judgment and coordinating with appropriate support partners to deliver timely, effective solutions.
• Build and execute territory and account plans with clear activity expectations, priorities, milestones, and growth objectives.
• Represent the organization in the local market through business associations, community relationships, client events, and networking opportunities.
• Use market, competitor, pricing, and talent-supply insights to refine sales strategy and position solutions effectively.
• Take direct ownership of sales outcomes, address stalled opportunities quickly, and adjust approach based on results and market conditions.

Branch Leadership, Service & Operations (20% of Role)
• Lead team members and ensure adoption of Adecco’s philosophy and practices in our approach to colleague, candidate, associate, client, and delivery obsession.
• Exercise independent judgment and decision-making authority to prioritize work, allocate resources, resolve complex business issues, and implement solutions aligned with company objectives.
• Accountable for branch profitability, financial performance, P&L management, operational results, and the execution required to support sustainable growth.
• Hold self and team accountable for meeting applicable KPIs and SLA targets including all agreed upon client requirements (both operational and contractual).
• Hire and onboard team members, set clear performance expectations, and provide ongoing coaching, timely feedback, development opportunities, and an inclusive, collaborative work environment.
• Ensure compliance with company policies, procedures, legal requirements, contractual obligations, and safety standards.
• Collaborate with enabling functions to drive business outcomes
• Lead adoption of new tools, processes, and technologies that improve selling effectiveness, service, or decision-making.
• Perform other duties as assigned by management.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:
• Bachelor's degree in Business Management, Hospitality, Marketing, or related field; equivalent relevant experience may be considered.
• 5+ years of progressive experience in staffing, workforce solutions, recruiting, business-to-business sales, operations, or a related service industry.
• Experience leading a team and managing financial performance, sales metrics, operational KPIs, and employee performance.
• Experience developing business plans, managing a pipeline, presenting solutions, and negotiating commercial agreements.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:
• Leadership experience within staffing, workforce solutions, or other high-velocity business services environments.
Established local market knowledge and a record of building productive business networks.
• Experience using Customer Relationship Management (CRM), workforce, analytics, and productivity tools to improve sales discipline and business performance.
• Proven track record of new client acquisition, account growth, relationship management, and business development success.
• Ability to travel as needed in market.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On https://careers.adeccogroup.com/application, you will find some of the key steps you can expect to guide you along the way.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act 
• Los Angeles City Fair Chance Ordinance 
• Los Angeles County Fair Chance Ordinance

Posting date: 11-04-2026