Candidate Support Coordinator

• Support ADF candidates through a meaningful, purpose-driven recruitment journey.
• Build specialised skills across diverse recruitment and compliance portfolios.
• Help shape Australia’s future Defence workforce through exceptional candidate care.

The Candidate Support Coordinator guides applicants through the ADF recruitment process, ensuring accurate documentation, compliance, and a positive candidate experience. Working within ADF Careers, the role supports recruitment teams and contributes to building Australia’s future Defence workforce through high‑quality candidate care.

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

As a Candidate Support Coordinator, you play a vital role in supporting candidates throughout their ADF application journey, ensuring they receive accurate guidance, timely assistance, and a high‑quality recruitment experience. Working closely with Recruitment Delivery and Enlistment Coordination teams, you’ll contribute to the seamless progression of candidates by managing administrative, compliance, and documentation activities that uphold Defence standards. You will operate across specialised portfolio areas, proactively resolving issues, supporting pipeline health, and ensuring every candidate is set up for success as they move toward enlistment.

You will:

• Identify opportunities to streamline and improve processes, enhancing efficiency and delivering a smoother and more positive candidate experience across recruitment and enlistment activities.
• Ensure strict adherence to regulatory, contractual, and organisational requirements, maintaining high standards of compliance, accuracy, and documentation integrity throughout all candidate interactions.
• Develop and maintain strong professional relationships with Defence and internal stakeholders, ensuring service delivery meets or exceeds expectations outlined within the Adecco ADF Careers contract.
• Support candidate progression activities across specialised portfolios, such as dossier development, credentialling processes, ACIC checks, education standards administration, service suitability case management, and pipeline maintenance.
• Respond to candidate enquiries with timely, accurate, and supportive guidance, ensuring each candidate is informed, prepared, and confident as they move through the ADF recruitment process.

If you have experience supporting recruitment processes or are looking to step into a role where your attention to detail and candidate‑centric approach can make a real impact, we’d love to hear from you.

Your background will demonstrate:

• Recent experience and understanding of end‑to‑end recruitment, onboarding, and candidate management, with strong communication skills to guide and support applicants.
• A high level of accuracy and precision in document management, data entry, and compliance, with the ability to manage multiple tasks across a fast‑paced recruitment environment.
• Excellent communication and interpersonal skills, with the ability to tailor your approach to different stakeholders and candidate needs.
• Strong attention to detail, sound judgement, and the ability to balance competing priorities while maintaining quality service delivery under pressure.
• A collaborative, team‑focused mindset, with the ability to build positive working relationships and contribute to shared goals and outcomes.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Bryley Ellis at bryley.ellis@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on Monday 23rd February. It's important to note that applications will be reviewed and processed as they are received.