Service Owner, Network Circuits
Prague, Czechia Apply for RoleThe Network Circuits Service Owner is responsible for the full lifecycle of Internet circuits in Adecco. The service owner is responsible for the design, launch, continuous improvement, and sunsetting of their respective services. The Service Owner is accountable to ensure that business consumers of the services have a fully functional environment, designed by best practices, to deliver their goals to Adecco clients and partners. This role includes participation and/or leading the resolution of high-severity outages.
What you’ll be doing- Own the end-to-end lifecycle process for the sourcing and delivery of Internet circuits from various telecom providers.
- Manage vendor relationships to ensure timely delivery of Internet circuits.
- Develop and execute on a strategic network engineering and technology plan for network and investment decisions.
- Ensure that the network functions provide the capabilities needed to meet identified business needs.
- Cooperate with other service owners to identify service dependencies and generate solutions for complex technical challenges.
- Adhere to prescribed workflows and procedures based upon an industry standard framework (ITIL).
- Cooperate with Adecco architects and architecture board to ensure network standards are implemented in upcoming projects.
- Design network solutions (or entire new services) according to business needs, test and document the solution, and handover to deployment team.
- Cooperate and lead interactions with partners and service providers to deliver expected objectives (e.g. Proof of Concept).
- Provide clear definition and description of the service, including related documentation, the primary use cases of the service, and its business value.
- Drive service maturity and service enhancements with partners and internal colleagues.
- Identify security risks and mitigations associated with the services.
- Maintain the service catalog associated with each respective service.
- Manage total capacity including utilization, features, and resiliency of assigned services.
- Manage the costs of the service. Be able to benchmark total and unit costs; service level & features; and risk profile (including security, resilience, scalability).
- Be accountable for demonstrating sustainable productivity in the running of your service (cost per user & TCO).
- Define a strategy that designs all aspects into your service and make sure that it is appropriate to the investment/risk trade-offs Adecco should make.
- Create a phased deployment roadmap (short term and long term) that plans out vision for your service. Deliver committed results relative to your roadmap.
- Report the investment roadmap for the services, including deliverables over time, expected outcomes and impact to key metrics.
- Manage assets (hardware or software, people, processes…) of the service.
- Participate in special projects and perform other duties as assigned.
- Participate in troubleshooting during critical outages.
- Minimum of five years’ experience in IT Infrastructure with telecome providers is required.
- Strong overall IT work experience is required.
- Demonstrate strong technical expertise in design, implementation and troubleshooting underlay network technologies on an enterprise scale.
- Proven experience with creation of documentation (HLD, LLD, network diagrams).
- Experience in managing network services, KPI’s, and SLA’s with suppliers / vendors.
- Experience with RFI/RFP processes and documentation preparation is desired.
- Abilities to convince and persuade outside of direct reporting line.
- Business level English, other languages are considered a plus.
It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.
We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.
Growth and Development
You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.
A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
Inclusion
We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.
Interview Process
Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.
Accommodations
We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.
Posting date: 07-07-2025
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.