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Global Program Manager – HR Performance Management (SAP SuccessFactors)

Sofia, Bulgaria
Prague, Czechia
Madrid, Spain
Warsaw, Poland
India
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Job ID EEMENA00914 Primary Location Sofia, Sofia-grad, Bulgaria Business Unit The Adecco Group Department Project Management Work ModeHybrid
About the role

Department: HR Transformation / Talent & Performance
Reports To: Global HR Transformation Lead / Program Director

We are seeking an experienced Global Project Manager to lead the end-to-end implementation of SAP SuccessFactors Performance & Goals module across multiple regions. This role is pivotal in driving a successful global rollout of the performance management solution, aligned with the organization’s talent strategy and business objectives. The ideal candidate brings strong project management skills, expertise in HR technology, and experience navigating complex global environments.

What you’ll be doing

Project Leadership & Execution:

  • Lead the global implementation of SuccessFactors Performance & Goals module, from design through deployment and stabilization.
  • Manage project timelines, budgets, milestones, and deliverables in alignment with global HR transformation strategy.
  • Oversee regional deployments and ensure adherence to global design while accommodating local compliance and business needs.

Stakeholder & Change Management:

  • Serve as the primary liaison between HR, IT, regional HR teams, business stakeholders, and external implementation partners.
  • Facilitate workshops and working sessions to gather requirements, align expectations, and drive decisions.
  • Partner with Change Management and Communications teams to ensure user readiness and adoption.

Governance & Risk Management:

  • Establish and manage project governance, status reporting, issue tracking, and risk mitigation plans.
  • Maintain high visibility with executive stakeholders and lead steering committee updates.

Technical & Functional Oversight:

  • Work closely with system integrators and internal IT to configure and test the SuccessFactors solution.
  • Ensure system design aligns with business processes, performance philosophies, and user experience goals.

Coordinate UAT, data migration, cutover, and go-live activities.

About you

Qualifications:

  • Bachelor's degree in HR, Business, IT, or related field; advanced degree preferred.
  • 5–8+ years of experience in HR project management, with specific experience in Performance Management implementations.
  • Strong experience with SAP SuccessFactors Performance & Goals module (implementation and/or optimization).
  • PMP, Agile, or equivalent project management certification preferred.
  • Experience managing large, global, cross-functional project teams and third-party vendors.
  • Excellent communication, stakeholder engagement, and problem-solving skills.
  • Ability to work across time zones and in a highly matrixed, multicultural environment.

Preferred Skills:

  • Experience integrating SuccessFactors with enabling platforms (e.g., LMS, Compensation, Analytics).
  • Strong understanding of performance management frameworks, goal-setting, and talent calibration processes.
  • Familiarity with testing, training, and post-go-live support models in cloud HR systems.
Why choose us?

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: CourageCollaborationCustomer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 25-06-2025

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Get to Know Us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Putting people first - be that your colleagues, clients or customers
    10
  • Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally
    8
  • Seeks to empower others and collaborate with a collective spirit
    10
  • Engages and connects with others in a meaningful and respectful way to achieve common goals
    9
  • Initiates activities and decision making; perseveres with courage and energy to drive results
    8
Traits are on a scale of 0 to 10

Rewards

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Flexibility to work in the way that makes you most productive

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Autonomy to make insightful and informed decisions

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Meaningful work that makes a difference to peoples lives

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Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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