Client Partner
Kuala Lumpur, Malaysia Apply for RoleReady for your future?
The workplace landscape is changing fast.So, it’s time to rise above traditional ways of thinking.And that is precisely what we are doing here at the Adecco Group.Join us, and you will be part of an organization that doesn’t just look for the future, but predicts it. An organization that’s not afraid of disruptive technologies, but embraces them. An organization that’s reinventing the way recruitment is done.
Let’s get to work!
Mission
You will perform client service activities by addressing customer needs and inquiries effectively. Additionally, support associate care tasks to maintain a collaborative and productive work environment. Ensure the branch operates efficiently and accurately through attention to detail and a commitment to excellence.
Responsibilities
•Develop account plans, client mapping and farm for new business opportunities.
•Acts as a liaison between external customers and internal departments.
•Interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns.
•Respond promptly to client inquiries in a courteous and professional manner, and conducts coaching, briefing for associates as requested by client.
•Prioritize client cases and escalate issues as needed to other departments, as well as work with support teams to increase customer satisfaction and brand recognition.
•Develop and maintain existing client relationships.
•Escalate timely significant issues to Management.
•Support with complying with the Adecco internal control framework.
•Any other task assigned by the Company time to time.
Education
Diploma or Degree in Business, or relevant
Requirements
Qualification & Experience
•Fresh graduates are welcome to apply.
•Clear and effective communication style, with ability to communicate in English.
•Presentable and dress professionally
Relationship & Authority
•Trusted advisor to Branches, Associates and Customers.
•Work very closely with other team members.
•Build excellent relations with Senior Management.
Professional Attributes
•High attention to detail and analytical thinking skills.
•Process driven and problem-solving skills.
•Understands the needs of the business & articulates that understanding.
•Engages of others through credible communication & presentation.
•Builds and maintains positive relationships beyond direct team.
•Maintains a polite, responsive, and professional manner in all interaction
About us
The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy.As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who voted us number 2 on the Great Place to Work® - World’s Best Workplaces 2017 list.We make the future work for everyone.
The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by eight lead brands: Adecco, Modis, Badenoch & Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and YOSS.
This job advert is posted by Adecco Group AG with registered address at Bellerivestrasse 30, 8008 Zürich, Switzerland.www.adeccogroup.com
Posting date: 04-07-2025
Get to Know Us
Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.
Diversity & Inclusion at Adecco
Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.
What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.
Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.
Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!
Culture
At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.
Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.
Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.
"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco
Learn more about Adecco
We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Collaborate with purpose, connecting authentically to achieve remarkable goals together.10
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Embrace change, taking bold initiatives with tenacity to drive extraordinary results.8
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Focus on customers, creating strong partnerships and understanding their evolving needs.10
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Fuel your curiosity, embrace continuous learning, and grow professionally with us.9
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Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.7
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.
Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.