Shared Services Coordinator (6m FTC)
United Kingdom Apply for Role
Shared ServicesCoordinator
The Shared Services role is a pivotal role within the organisation. Managing systems from the Sale of a contract through to invoicing the client. Setting up the system for clients, ensuring all billing information is accurately updated on the system, billing the services along with supporting the Account Managers and Billing Team with any queries. We are looking for someone who demonstrates strong attention to detail combined with an enquiring mind and a great ability to build relationships with key stakeholders.
Reporting Relationships:
➢ Reporting to the Shared Services Executive Manger
Direct Reports:
➢ None
Major Responsibilities
Key Accountabilities
➢ System set up using contracts and billing requirement forms
➢ Daily management of outstanding billing information ensuring information is obtained in a timely manner so that the candidate engagement process can commence.
➢ Manage, review and authorise candidate referrals for invoicing.
➢ Investigate and resolve invoicing queries received
➢ Process Credits and Rebills
➢ Support the account managers and the billing team with any system/invoicing queries on accounts.
Required Experience/Characteristics
➢ Proven experience in a billing function is advantageous.
➢ Understanding Orbit system
➢ Proactive and flexible approach to work.
➢ Professional approach when communicating with stakeholders.
➢ Excellent interpersonal skills – able to develop effective relationships at all levels.
➢ Experience of implementing effective systems to streamline and improve processes.
➢ Ability to demonstrate high levels of initiative and independent decision making.
➢ Ability to prioritise workload to achieve KPI’s.
➢ Ability to work and remain calm under pressure and to meet deadlines.
➢ Excellent query and problem solving skills.
➢ GCSEs (or equivalent).
Posting date: 19-06-2025
Get to Know Us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Diversity & Inclusion at LHH
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Evolve with purpose Being passionate about meaningful work and ready to change the world.10
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Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.8
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Own it Being empowered to make decisions and take accountability for the results.10
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Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.9
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Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.