Project Cordinator
Varanasi, India Apply for RoleMission:
As part of the Outsourcing team, you act as a single point of contact for the allocated region and associates. Building and maintaining healthy business relations with associates, ensuring customer satisfaction by achieving delivery & service quality norms.
Responsibilities:
- 100% adherence-Sharing reports, dashboards to the client & internal team
- Prepare master of associates with all required fields.
- Conduct interviews/coordination with field team for timely on boarding of associates
- Follow up with OB team for timely generation of e-codes, ESIC numbers & Insurance cards etc.
- Follow up with SSC team for issuing contract extension letters & payslips to be provided to the associates.
- Addressing HR queries of associates & also include exit formalities and help them in getting relieving letters, Pf withdrawal/transfer processes etc.
- Escalation from client & associates-Resolution within TAT
- Coordinate with supervisor for on ground execution of Project.
- SPOC for IT reporting-Creating reporting id’s for new joiners for online reporting
- SPOC for collating and sharing reports-Sharing reports and dashboards with the client as per agreed SLA’s/Adhoc requests.
- Ensuring timely attendance input & adherence to payroll.
- Coordinating with associates for conducting induction for new joiners
- Preparing data for monthly business reviews-client/internal
- Contingency planning and attrition be managed effectively to avoid any impact to the business
- Preparation of duty roster as per the exam schedule and ensure smooth and fair conduct of exams.
- Regular visit to all exam centres within the area of responsibility and implement/adherence to processes to achieve the SLA.
- Responsible to ensure continuity in operations and assess/conduct training requirements for the associates/supervisors.
Key Relationships:
- Internal Employees (Senior Program Manager, Program Manager, Exam Centre Supervisors, Operations Team, Recruitment Team, Outsourcing team)
- External Customers (Clients, Associates, Business Partners)
Success Indicators:
- Productivity of the associates
- Timely and error-free collation of attendances
- Achieving delivery & service quality norms
- Timely preparation of roster for the exams.
Other Information:
- Ability to put across action plan to resolve complex project issue within a deadline
- Ability to present complex data in a simpler form
- Proactive to understand the requirements and deliver accordingly.
- Flexible to work as per job requirements and stretch beyond working hours if required
Posting date: 25-05-2025
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.