Manager, Sales Operations Business Partner - Global Sales Development
United Kingdom Apply for Role
This position will be responsible for developing and implementing sales strategies, processes, tools, and reporting to support the Sales Development business. The Sales Operations Business Partner will play a pivotal role in directly impacting our inbound/outbound SDR sales activities and ultimately pipeline/revenue by partnering with the Head of Global Sales Development, Sales Development Leadership teams, and Enterprise Sales teams across all LHH verticals.
Location: This role can be based in European Union where LHH has a strong presence (Spain, Italy, DACH, UKI, BNP, etc. )
Key Responsibilities
- Serve as a trusted partner to Sales Development Leadership teams on a day-to-day basis in designing, implementing tracking, analyzing, and reporting on SDR process KPIs against goals
- Delivering actionable insights by driving MBR/QBR presentation on sales development function and proposing recommendations to Sales leadership to inform decision-making.
- Own SDR compensation plans and design Rules of Engagement between the Sellers and SDR teams
- Interface between Sales, Marketing and Technology teams on SDR KPIs on inbound lead follow up, tracking pipeline progression from meeting to close, and ensure optimal tech stack setup and configuration
- Drive and own territory/head count planning for SDR teams
- Interface with Marketing Operations to ensure SDR lead follow up to deal closed is tracked and reported
- Build reports and dashboards that track performance, drive action, and serve as a single source of truth
- Assist in implementation and enablement of new tools for the SDR team
- Analyzing our data acquisition to understand the most valuable users using segmentations, to build out, validate and improve targeting strategies
- Work closely with SDR team at all levels to successfully develop and execute actionable revenue optimization strategies, improve client meetings, and drive a culture of accountability to ensure deliverables align with overall business objectives
Required Experience/Characteristics
- Minimum 5+ years of experience in a sales operations or adjacent role, preferably within a professional services or human capital consultancy and supporting SDR teams
- Proven ability to work proactively, effectively, and with a solution-oriented mindset in a highly-matrixed environment with minimal supervision – both as a collaborative team member, and independently according to business needs.
- Willingness to work "up and down the ladder" – i.e., capable of interpreting strategy, lead and managing large-scale projects, while also capable of engaging in detailed implementation planning and execution.
- Ability to think creatively and operate outside of the strict job description parameters to provide the highest level of customer service and drive results.
- Must have strong technical aptitude and ability to quickly learn and serve as trusted resource for tools and technologies.
- Superior interpersonal skills: Customer-service mindset, excellent relationship-building skills, present self professionally and intelligently to internal clients/colleagues and establish credibility with senior leaders.
- Demonstrate strong analytical skills with quantitative and/or qualitative data, superior problem-solving ability, and exhibit strong attention to detail.
- Effective time management skills and ability to meet deadlines; Excellent organization, multitasking, and prioritization skills.
- Strong Microsoft Office skills required – experience using Excel for data manipulation & analysis; experience using PowerPoint to build executive-level presentations.
- Prior experience with Salesforce.com required.
- Prior experience developing or stakeholder in Power BI dashboards preferred.
- Growth opportunities within a human resources global leader
- We prioritize learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
- Our benefits include:
- Flexible working model
- Private medical insurance (PMI)
- Group personal pension plan
- Career support for family and friends
- 25 working days paid holiday with the opportunity to buy extra days off each year
- So much more!
About LHH
Posting date: 19-06-2025
Get to Know Us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Diversity & Inclusion at LHH
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Evolve with purpose Being passionate about meaningful work and ready to change the world.10
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Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.8
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Own it Being empowered to make decisions and take accountability for the results.10
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Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.9
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Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.