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Billing Operations Analyst - EZRA

Toronto, Canada Apply for Role
Job ID 5998 Primary Location Toronto, Ontario, Canada Business Unit LHH Department Finance / Gestion : Finance
Job Role:  Billing Operations Analyst 
Location:  Toronto, Canada (Hybrid - 3 days in office) 
Who we are
Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.
At Ezra, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.
This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks.
Ezra is the fastest-growing global virtual coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.
The Role
Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. This exciting role will be instrumental in supporting Ezra’s fast-growing business to ensure accurate and timely invoicing. The role will also be involved in some revenue reporting and support other finance functions such as accounts receivable.
What You Need to Success
  • Minimum 2 -3 years Order to Cash experience (Invoicing and AR)
  • Be a key contributor by Liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process
  • Ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process
  • Ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity
  • Work with local accounts receivable teams to ensure Ezra’s customers are paying promptly.
  • Work with non-standard/custom billing and other billing and collection tasks
  • Utilize Outlook, Asana, and Salesforce to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests
  • Assist with month-end, quarter-end and year-end closing and reporting
  • Other duties that may be required 
What You Bring to The Table 
  • Passionate about innovation and looking for better ways to work
  • Ability to problem solve independently and quickly
  • Effective at operating in a fast-paced, high-pressure, deadline-driven environment
  • Comfortable with ambiguity
  • Ability to build trust and relationships quickly 
  • Highly organized and detail-oriented, to ensure excellent quality and results.
  • Strong in MS Excel with the ability to use pivot tables and v-lookups
  • Excellent communication and presentation skills
  • Experience working with Salesforce (nice to have)
  • Experience working with other time zones
What we offer
  • Competitive salary with bonus potential
  • Your own world-class coach 
  • Regular team social events 
  • Generous annual individual development budget
We are an equal-opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves.  We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us. 

Posting date: 22-07-2025

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Get to Know Us

Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.

Diversity & Inclusion at LHH

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.

Learn more about LHH

We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Evolve with purpose Being passionate about meaningful work and ready to change the world.
    10
  • Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.
    8
  • Own it Being empowered to make decisions and take accountability for the results.
    10
  • Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.
    9
  • Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.
    8
Traits are on a scale of 0 to 10

Rewards

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Transformational career experiences, forge your own path to success

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Embark on a journey of growth with tailored career paths, inspiring training and onboarding, collective spirit, and a strong commitment to wellbeing

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Truly collaborative culture, where diversity of thought and opinion is valued above all else

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Flexibility to work in the way that makes you most productive, agile, confident and insightful

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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