Coach Network Support Specialist - EZRA
Singapore, Singapore Apply for Role- Administrative & Operational Support: Assist in maintaining the coach database, ensuring all records are accurate and up to date in the coach CRM (Bullhorn). Assist with ad hoc requests for cross-referencing data, pulling session logs, and other reporting needs.Own SuccessFactors and related admin tasks
- Coach Assignment Support: Work closely with Coach Network Managers to set up coach benches, create look books as requested, support coach assignments for curated programs, set up Slack channels, and support as needed on coach briefing materials.
- Onboarding & Compliance: Support the onboarding of new coaches by supporting mock sessions if needed, and make sure all required documents are in order.
- Coach Support: Triage the support queue, serving as a first point of contact for coach inquiries, providing timely resolutions, and escalating complex issues to the Coach Network Managers when necessary.
- Training & Communication Support: Coordinate regional update calls, and other trainings and meetings as required.Work closely with the Enablement team to keep an up-to-date calendar of events.
- Customer & Sales Support: Prepare customized look books and coach bios for sales and customer success teams as needed.Support the roll out of digital look books.
- review and monitor coach performancesusing Power PI reporting and support Coach Network Managers in preparing regular bench review reports
- 2+ years of experience in an administrative, operations, or support role, preferably in a coaching, HR, or training environment.
- Strong organizational skills and attention to detail.
- Excellent communication and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in CRM systems (Bullhorn preferred) and PowerBI
- Proactive approach to identifying inefficiencies and proposing solutions.
Posting date: 03-04-2025
Get to Know Us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Diversity & Inclusion at LHH
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Evolve with purpose Being passionate about meaningful work and ready to change the world.10
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Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.8
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Own it Being empowered to make decisions and take accountability for the results.10
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Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.9
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Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.