IT Business Analyst
Singapore, Singapore Apply for RoleAbout Us
Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.
Your Role
In this role, you will analyse and redesign business processes to improve efficiency, eliminate redundancies, and introduce automation where appropriate. You will work closely with stakeholders to gather and document requirements, translating them into functional specifications that align with business objectives and technical feasibility. You will support organisation-wide digital and data transformation initiatives, facilitate workshops, and drive
adoption of new systems and tools. Additionally, you will design and maintain interactive Power BI dashboards, ensure data pipelines are accurate and optimised, and analyse recruitment and operational data to uncover insights that inform strategic decisions. Acting as a subject matter expert in business analytics, you will validate data accuracy, support change management, and provide training to users, ultimately enhancing processes and enabling informed, data-driven
decisions across the organisation.
Key Responsibilities
Process Improvement:
- Analyse existing business processes, workflows, and systems to identify inefficiencies, redundancies, or pain points.
- Partner with stakeholders to re-engineer processes, introduce automation where appropriate, and align workflows with best practices.
- Develop and document future-state process maps, ensuring changes are scalable, measurable, and sustainable.
- Implement continuous improvement frameworks to track the effectiveness of redesigned processes and measure business impact.
Support Transformation Initiatives:
- Actively contribute to organisation-wide digital and data transformation projects, ensuring business requirements are clearly defined and aligned to strategic goals.
- Translate transformation objectives into actionable business and technical requirements for IT and data teams.
- Facilitate workshops, testing, and feedback sessions to drive adoption of new systems and processes.
- Monitor and report on the progress of transformation initiatives, identifying risks, dependencies, and opportunities for further improvement.
- Collaborate with stakeholders to gather and document business and data requirements.
Business Analytics:
- Design, develop and maintain interactive Power BI dashboards and reports to support informed business decisions.
- Analyse recruitment and business operations data to identify trends, insights, and opportunities for improvement.
- Work across various business units to ensure data pipelines and sources are accurate, reliable, and optimised for reporting.
- Translate complex business requirements into functional specifications for technical teams.
- Support ongoing business process improvements through analysis, modelling, and solution recommendations.
- Serve as a subject matter expert on business analytics within the recruitment technology ecosystem.
- Conduct data validation activities and ensure data accuracy and integrity across systems.
- Assist with change management and user training related to data tools and analytics solutions.
- Stay up to date with industry trends and best practices in analytics and recruitment technology.
Required Skills & Experience
- A minimum of 5 years’ experience as a Business Analyst and/or Data Analyst in IT or related environments.
- Tertiary qualifications in Information Technology, Business, Data Science, or a related discipline.
- Advanced experience with Power BI – including report creation, DAX, Power Query, and dashboard development.
- Experience working with data from recruitment systems (ATS/CRM) is highly desirable.
- Strong understanding of SQL, data modelling, and data warehouse concepts.
- Excellent communication skills with the ability to explain complex data insights to non-technical stakeholders.
- Experience documenting business processes, user stories, and functional specifications.
- Familiarity with Agile or Scrum methodologies.
- Strong analytical and problem-solving skills, with great attention to detail.
Desirable Qualifications & Experience
- Experience in the recruitment industry or working with HR tech platforms (e.g.
- Bullhorn, JobAdder, Workday, etc.).
- Relevant certifications in Business Analysis (e.g. CBAP, PMI-PBA) or Power BI (e.g.
- Microsoft Certified: Data Analyst Associate – PL-300).
- Exposure to cloud platforms (e.g. Azure, AWS, Google Cloud) and data lakes.
- Experience with RPA or low-code platforms (e.g. Power Automate, UiPath).
Candidate Profile
You are an analytical, business-focused professional who is passionate about turning data into insights that drive real business value. You have a strong understanding of recruitment operations and are adept at bridging the gap between data and decision-making. You thrive in collaborative environments and are equally comfortable working independently on complex analysis.
Posting date: 21-10-2025
Get to Know Us
Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.
Diversity & Inclusion at Adecco
Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.
What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.
Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.
Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!
Culture
At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.
Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.
Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.
"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco
Learn more about Adecco
We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Collaborate with purpose, connecting authentically to achieve remarkable goals together.10
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Embrace change, taking bold initiatives with tenacity to drive extraordinary results.8
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Focus on customers, creating strong partnerships and understanding their evolving needs.10
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Fuel your curiosity, embrace continuous learning, and grow professionally with us.9
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Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.7
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.