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Injury Management Specialist

Melbourne, Australia Apply for Role
Job ID 250000PA Primary Location Melbourne, Victoria, Australia Business Unit Adecco Department Environmental Health and Safety

Reports directly to the National Workers Compensation and Rehabilitation Manager
Location: Victoria

About Us
We are the world’s leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60 countries. We are committed to connecting organizations with the talent needed to succeed.
In Australia, our network of offices across the country allows us to support you no matter where you are. Our local teams understand the Australian market and are busy connecting people with jobs and jobs with people every day.
Every year in Australia alone, we help thousands of people get into exciting new careers. At any given time, we have over 2,500 temporary employees working for us and each year we place more than 1000 people into full-time permanent roles.

Key Responsibilities
•    Provide subject matter expertise in early intervention, rehabilitation and return to work support for workers compensation.
•    Coordinate and manage workers return to work and suitable duties plans in conjunction with organizational stakeholders, insurers, allied health professionals and regulators.
•    Provide education to organizational stakeholders including their roles and accountabilities in early intervention and rehabilitation.
•    Provide documented status reports on return to work and suitable duties plans.
•    Contributing to the business HSE Strategy for continuous improvement.
•    Foster a safe, inclusive, and supportive workplace culture where all colleagues feel appreciated, valued, and motivated.
•    Other end to end claims management and on the ground injury management support to associates and colleagues included but not limited to:
•    Attending doctor appointments, hospital appointments and other injury monitoring appointments where necessary.
•    Completing all paperwork (workers compensation, insurance forms, incident and injury registration reports)
•    Maintaining contact and liaising with injured associates and colleagues throughout progress of their injury.
•    Data entry management of claims registration and weekly payments.

Job Requirement
•    Minimum 2 years’ experience in a similar role with expertise in ensuring legislative requirements.
•    Expertise in applicable state-based workplace health and safety and return to work legislation.
•    Expertise in providing injury management, return to work and rehabilitation advice within a large organization.
•    Completion of or current enrolment in a tertiary qualification in Allied Health or a related field.
•    Additional training or short courses in workplace health and safety (advantageous).
•    Utilization of Solv claims management software.
•    Strong attention to detail and accuracy in data collection and reporting and integrity.
•    Excellent time management and ability to meet deadlines.
•    Professional communication and interpersonal skills.
•    Demonstrates empathy through workplace practices that results in the increased health and wellbeing of others.
•    Collaborative mindset and ability to work effectively within a multi-disciplinary team.
•    Identifies efficiencies and improvements in daily operations to ensure continuous improvements.
•    High level of integrity and commitment to confidentiality.
•    Adaptability and resilience in a fast-paced environment.
•    Proactive approach to problem-solving and continuous improvement.
•    Occasional Travel Requirements for up to 20%

On Offer
We empower our people to carve their own career paths their way. After all, it's only natural that a people-focused organization should be focused on its own people too. We will offer all the training, tools, motivation, and inspiration you need to achieve exactly what you want from your career. If you can make an impact, we'll provide the career development opportunities you need to achieve your potential and thrive.
The Adecco Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.

Posting date: 07-11-2025

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Get to Know Us

Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.

Diversity & Inclusion at Adecco

Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.

What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.

Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.

Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!

Culture

At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.

Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.

Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.

"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco

Learn more about Adecco

We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Collaborate with purpose, connecting authentically to achieve remarkable goals together.
    10
  • Embrace change, taking bold initiatives with tenacity to drive extraordinary results.
    8
  • Focus on customers, creating strong partnerships and understanding their evolving needs.
    10
  • Fuel your curiosity, embrace continuous learning, and grow professionally with us.
    9
  • Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.
    7
Traits are on a scale of 0 to 10

Rewards

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Inclusive Culture, Empowering Impact: Join Adecco's supportive environment, making a difference through work

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Fuel your career path with meaningful work, societal impact, and sustainable growth

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Flexible Hybrid Work: Enjoy work-life balance with Adecco's agile and adaptable work arrangements

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Global Opportunities, Diverse Roles: Explore a world of career possibilities with Adecco's global leadership

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