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Compliance Specialist

Manila, Philippines Apply for Role
Job ID APAC00589 Location(s) Manila, Philippines Business Unit Pontoon Department Risk Management Quality
About the role

The Compliance Specialist is responsible for the administration and audit of the Pontoon MSP compliance process and requirements which includes client contract requirements as well as standard operating procedures for internal functional teams.

What you’ll be doing

• Monitors and audits client-specific requirements per client contract terms.
• Tracks non-compliance and communicates and interacts with Pontoon MSP Teams and suppliers.
• Works with the Pontoon MSP Teams to facilitate a team-results oriented culture making sure that clients’ required service levels and contractual requirements are achieved.
• Administers audit of internal functional teams following predetermined audit schedule to ensure adherence to standard operating procedures.
• Documents issues and maintains formal tracking process for all assigned tasks. Reviews and reports on compliance audits regularly.
• Takes corrective action according to compliance policy. In conjunction with Pontoon MSP Teams, develops action plans to resolve compliance issues.
• Escalates issues to Pontoon MSP Director, Compliance to resolve complex issues.
• Provides feedback regarding recommended solutions to improve compliance.
• Establishes, fosters, and maintains working relationships with Colleagues, senior management, Pontoon MSP clients and suppliers.
• Participates in special projects and performs other duties as assigned.

About you

• Bachelor Degree in related field or equivalent experience.
• Three (3) years’ experience in a service-provider environment.
• Two (2) to four (4) years of compliance experience preferred but not required.

KNOWLEDGE, SKILLS & ABILITIES:
• Skilled in communicating effectively verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Excellent customer service skills. Strong attention to details, analytical, organizational and communication skills.
• Proficient with Microsoft Office products, such as Word, Excel, PowerPoint and Outlook.
• Comfortable to work at any shift

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together. Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring processhelps you to prepare, feel, and be, at your best. As a global, multi brandorganisation with multiple different roles, our application process can vary. On our career site, youwill find some of the key steps you can expect to guide you along the way. Asone of the world’s largest employers we believe in talent, not labels, andfocus on the diverse and unique skills our people bring. We seek to foster aculture of belonging and purpose, an environment where everyone can thrive andfeel engaged, and where difference is respected and valued. Our commitment toequity, equal opportunity, inclusion, and diversity is part of our broadercommitment to respecting fundamental human rights across our value chain. TheAdecco Group is proud to be an Equal Opportunity Employer.

Posting date: 10-10-2024

Apply for Role

At the Heart: Our Customers & Each Other

Become a Pontooner. We provide innovative talent solutions that help power the prosperity of economies and shape societies, all while creating access to opportunities for our own people. With a global team spanning over 50 countries, joining Pontoon means becoming part of a diverse and inclusive organisation, partnering with some of the world's most recognisable brands.

Passion

Pontooners bring energy and excellence to our customers through deep expertise, continuous development, pride in the work we do, and genuine care for the quality of our delivery.

Better Together

Pontooners leverage our collective strengths to create unity and overcome challenges together. We work as a team to solve problems and innovate to succeed. Our commitment to building diverse and inclusive teams is reflected in our industry-leading employee satisfaction and retention.

Courage

Pontooners are empowered with unlimited access to learning platforms and development programmes, including Management Essentials and Inclusion trainings. We cultivate a growth mindset by setting strategic development goals and encouraging proactive continuous learning.

Values profile

Careers are about finding that perfect fit. How do you align with Pontoon’s Values? (1 Beginner – 10 Expert)

  • Passion Do you bring enthusiasm and positivity to work? How do you celebrate successes?
    10
  • Collaboration Do you work well with others, share ideas, support individual strengths, and aim to succeed as a collective?
    8
  • Inclusion Do you support diversity, and realise the benefits of individuality in the workplace?
    10
  • Courage Are you willing to challenge the status quo by learning, trying new things, and taking bold actions to achieve innovation?
    9
  • Customers at the Heart Can you be understanding and compassionate to customers’ and candidates’ needs? Do you value building trust with partners to foster mutual success?
    9
Traits are on a scale of 0 to 10

Perks of being a Pontooner

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Flexibility to work in the way that makes you most productive, agile, confident and insightful.

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Consistently scoring high on employee surveys for work environment, autonomy, peer relationships, and organisational fit.

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Meaningful values and a positive work environment that create lasting change in people’s lives.

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Continuous learning through mentoring, unlimited access to learning platforms, and specialised training programmes that support career development.

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Comprehensive local and regional benefits and rewards to help you focus on wellbeing, health, financial wellness, and more.

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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.