Senior Program Manager- SparkAI

About SparkAI

SparkAI is the Adecco Group’s global function responsible for accelerating safe, high-impact AI adoption and building AI skills and literacy across the organization. SparkAI develops learning programs, tools, ambassador communities, and enablement initiatives that support transformation at scale. The Senior Program Manager will play a pivotal role in shaping how our workforce learns, adopts, and activates AI.

Position Summary

The Senior Program Manager, SparkAI will lead the design, development, and execution of global AI skilling, literacy, and enablement programs. This role combines program design, learning experience development, AI product enablement, and change management. The ideal candidate is deeply knowledgeable about AI, passionate about capability building, and skilled in orchestrating complex cross-functional programs that reach thousands of learners.

This leader will also play a key role in driving AI adoption across tools and solutions—supporting teams, business units, and the SparkAI Ambassador Network in building confidence, competency, and responsible usage.

Program Design & Development (AI Skilling, Literacy & Development)

• Working with our Senior Learning Solutions Manager to build and evolve a multi-tiered AI learning ecosystem, including foundational literacy, role-specific learning, advanced pathways, and certification programs.
• Help translate the AI strategy into scalable learning programs, toolkits, and resources informed by user insights and business needs.
• Collaborate with L&D, Product, ITD, HR, and business units to embed AI competencies across the employee lifecycle.

AI Adoption & Activation

• Partner with product teams and business leaders to support adoption of AI-enabled tools (e.g., copilots, content AI tools, automation features).
• Drive activation through playbooks, onboarding flows, internal campaigns, live enablement sessions, and feedback loops.
• Work closely with the SparkAI Ambassador community to localize adoption and surface real-world use cases.
• Support business teams in identifying AI opportunities, overcoming adoption barriers, and using tools responsibly.

Program Management & Delivery

• Lead end-to-end program planning, execution, stakeholder management, and measurement.
• Manage timelines, governance, risk, communications, and cross-functional alignment.
• Ensure programs are scalable across regions and functions, with consistent quality and measurable outcomes.
• Establish impact metrics and continuously optimize programs based on data and feedback.

Change Management & Communications

• Develop change and communication strategies that build trust, address concerns (e.g., job displacement fears), and promote responsible, confident use of AI.
• Craft compelling narratives that make AI approachable, practical, and relevant.

• 5+ years in program management, L&D, digital transformation, or AI-adjacent fields.
• Experience designing large-scale learning or capability-building programs.
• Strong understanding of AI concepts—especially applied AI, generative AI, and responsible AI.
• Proven ability to engage stakeholders across global, matrixed organizations.
• Excellent communication, facilitation, and storytelling skills.
• Comfort working in fast-moving environments with evolving technologies.
• Experience working with ambassador networks, change programs, or community enablement is an asset.

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 29-04-2026