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Business Analyst (Coaching Services) - EZRA

London, United Kingdom Apply for Role
Job ID 5961 Primary Location London, England, United Kingdom Business Unit LHH Department Gestion de Projet : Delivery
Job Role:Business Analyst (Coaching Services)
Location:Toronto or London – Hybrid, 3 days per week in Office  
Who we are
Imagine what even the world’s most exceptional organizations could achieve if all their employees were coached to be their absolute best.
At EZRA, we’re on a mission to do just that. We believe that through professional coaching, people get to know themselves and their goals, weaknesses and hang-ups. And once they know all that, they can build on the good stuff and work on the rest.
This mindset applies not only to our clients but is manifested in our own EZRA family. We believe a happy team is a productive team. We want our people to care about and be proud of what they do.
The Role
The Business Analyst will play a critical role gathering, organizing, and interpreting data to develop actionable insights to the business.You will play a large role in operationalizing how data can be presented in a scalable and efficient cadence as well as build insights on the analysis you perform.You will present insights to stakeholders across all levels and all areas of the Coaching Services Team.
The Team
The role reports directly into the VP of Coach Operations with a strong line into the Chief Coaching Officer.
What You'll Do
  • Work with key coaching services stakeholders to define and prioritise reporting and data analysis needs
  • Analyse key data sets to extract trends and insights with the objective of driving operational efficiency across the Coaching Services function.
  • Present information in a scalable and consistent way
  • Effectively communicate these insights back to the Coaching Services leadership team so they can action.
  • Partner with product, data engineering, and other stakeholders to gain access to the required data
  • Create dashboards, reports, charts, and presentations for non-data savvy audiences
  • Create reporting and presentations for monthly and quarterly ops reviews
  • Own the quarterly coach engagement survey analysis
  • Train team members on using reporting and dashboards more efficiently
About you
  • 2-4 years working in financial or business analysis
  • Computer science, mathematics, information management or statistics experience preferred
  • Excellent analytical skills and an informed, evidence-based approach
  • Mathematical ability
  • Strong problem-solving skills
  • Ability to collect, organize, and analyse significant amounts of information with attention to detail and accuracy
  • Strong communication skills and ability to present to a range of audiences
  • Ability to motivate others and lead change
  • A passion for creating solutions with a positive attitude to change
  • Strong interest in business and business development
  • A good understanding of information technology
What we offer
  • Your own world class coach
  • Friends and family coaching
  • 2 weeks work from anywhere
  • Charity days
  • Learning and Development Budget
  • Weekly wellbeing hour
  • Regional benefits package
#LI-Hybrid
We are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

Posting date: 04-07-2025

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Get to Know Us

Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.

Diversity & Inclusion at LHH

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.

Learn more about LHH

We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Evolve with purpose Being passionate about meaningful work and ready to change the world.
    10
  • Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.
    8
  • Own it Being empowered to make decisions and take accountability for the results.
    10
  • Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.
    9
  • Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.
    8
Traits are on a scale of 0 to 10

Rewards

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Transformational career experiences, forge your own path to success

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Embark on a journey of growth with tailored career paths, inspiring training and onboarding, collective spirit, and a strong commitment to wellbeing

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Truly collaborative culture, where diversity of thought and opinion is valued above all else

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Flexibility to work in the way that makes you most productive, agile, confident and insightful

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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