Regional Business Transformation Manager
Kuala Lumpur, Malaysia Apply for RoleThe Adecco Group - Malaysia is hiring for Regional Business Transformation Manager - KL to drive strategic initiatives across the region. If you're passionate about transformation and ready to make an impact, apply now and be part of our journey!
Job Title Regional Business Transformation Manager
Reports ToRegional Head of Transformation
Direct ReportsNone
Responsibilities:
You will be required to design and implement improvements to business processes and operations to meet the challenges in a changing strategic environment.
You will work closely with cross-department teams, to facilitate reviews and transformation of work streams.
•Work with business to define requirements, conduct discovery sessions and industry research, develop and document detailed solutions (IT/Non-IT) to address business needs, and work to implement and sustain solutions (IT/Non-IT).
•Responsible for documenting detail requirements and solutions as well as propose to senior management approval for implementation
•Identify impacts between current business usage of sales management processes and IT tools
•Implement change management strategies and plans to maximize employee adoption of new work processes so as to increase operations productivity and business efficiency, improve compliance and management reporting accuracy, etc.
•Identify / Design the BAT business scenarios / use cases to be run during BAT
•Take part into BAT (Business processes review, Requirements and data migration checks - migration rules, cleaning/transformations applied correctly)
•Train end users
•Play an active role in business functional support in relation to process and system usage
•Collect new ideas and enhancement requests from the business and work with IT to assess whether the idea is realistic to be implemented
You will be required to work with the respective departments to:
•Identify the key processes requiring review within and across departments
•Understands the processes through engagement with departments
•Streamlining of processes using tools such as business process re-engineering and operations analysis / operations research
•Follow through with the enhancement of processes and/or systems
•Where applicable, work with internal IM on the design, development, testing and implementation of any IT related solutions
Requirements:
•Degree in related field, with at least 5 years of relevant working experience
•Process Improvement/Process Excellence certifications strongly preferred
•Experience in staffing industry preferred
•Experience in business process re-engineering, operations analysis and research, enterprise risk management, business continuity management
•Holistic approach to problem solving with ability to see the bigger picture/assess risks
•Results-oriented, analytical and innovative Strong analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution
•Driven with a continuous Improvement mindset
•A strong team player, but also possess the ability to work independently
•Good networking abilities with strong stakeholder management skills
•Excellent verbal, written and presentation skills
•Excellent organizational & leadership skills.
Technical Skills and Competencies Required:
•Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements, Adecco’s industry and market dynamics, value drivers, services, systems and processes
•Be a change agent capable of communicating and driving change throughout the organization
•Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally across all levels
•Ability to spar/challenge
•Excellent listening and probing skills
•Good working knowledge of MS Office products (Word, Excel, Power Point, Outlook, Project, Visio), ability to quickly adapt and work with new software
Posting date: 22-07-2025
Get to Know Us
We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.
Diversity & Inclusion at The Adecco Group
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.
"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics
Learn more about The Adecco Group
The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Putting people first - be that your colleagues, clients or customers10
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Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally8
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Seeks to empower others and collaborate with a collective spirit10
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Engages and connects with others in a meaningful and respectful way to achieve common goals9
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Initiates activities and decision making; perseveres with courage and energy to drive results8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.