Global Process Owner CLM

Mission

As a strategic business partner the Adecco Group’s global Legal & Compliance department supports the business with a customer-centred and solution-oriented mindset, appropriately and efficiently managing legal & compliance risks. The Global Legal Operations team controls and coordinates Group Legal’s operational and innovation activities to continuously optimize Group Legal’s Target Operating Model and service delivery around the key drivers and challenges of the business.  

As part of the corporate digital strategy Group Legal and Group IT & Digital are in the process of implementing a global Contract Lifecycle Management (CLM) system as the single source of truth for contracting.

The CLM Global Process Owner role will report to the Head of Global Legal Operations and is responsible for the implementation and maintenance of the CLM program from a business perspective, and for other operations projects in the future.

• Operational and functional lead of the CLM implementation as well as the ongoing operation and maintenance from a functional perspective.
• Lead and develop the CLM Global Core Team and the respective CLM global business and function support structure.
• Own and manage the CLM business requirements (e.g. sales, procurement, legal) as of implementation, roll-out and run.
• Aggregate and decide on CLM system feature build-out and integration with AI capabilities as per business requirements, ensuring the development and availability of legal and business content, training and change management.
• Support to the development and maintenance of CLM policies and guidelines
• Interface closely with the ITD Global Solution Owner, Architect and Service Owner for any technical system topics.
• Interface with the process owners of allied systems to promote a seamless, holistic user-experience for end-users.
• Maintain a constructive working relationship with the vendor of the CLM system, Icertis.

• Higher degree in law, contract management, business engineering, computer science, legal operations or another related field.
• At least 10 years practical domain experience.
• Relevant experience implementing, operating and maintaining complex, industry-grade CLM systems on a global scale, ideally with the Icertis CLM platform, from a functional perspective.
• Experience with process management improvement and optimization, implementation of KPIs and benefit measurement.
• Experienced leader having a demonstrated an ability to engage, inspire and develop rapport with subordinates as well as other colleagues and stakeholders to foster a collaborative work environment and make progress as a team.

• Fluent in English (written and spoken). German, French and any additional language is considered as a plus.

Behavioural Competencies

• Exceptional interpersonal abilities and the prowess to manage and direct diverse sets of stakeholders, team members, and external parties effectively.
• Demonstrated analytical acumen and a robust results-oriented mindset that drives strategic planning and implementation.
• Rigorous work ethic with meticulous attention to detail and the discipline to execute tasks to the highest standard.
• Proven capability to navigate and manage multiple priorities and strict deadlines in a dynamic, high-intensity environment.
• Intrinsic motivation to perform independently and reliably, coupled with a readiness to seek guidance and creative collaboration as needed.
• Thrives in multicultural settings and has a proven capability to foster a diverse and inclusive international work environment.
• Demonstrated leadership acumen with the ability to inspire, motivate, and lead high-performing teams.
• Proven experience in strategic decision-making and risk-management in alignment with organizational goals.

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 20-02-2025