Program Director
Charlotte, United States Apply for RolePontoon is hiring a Program Director with a focus on maximizing revenue, profitability, client satisfaction and supplier satisfaction and program compliance. The Program Director provides consultation regarding complex business issues to colleagues throughout the organization. Exciting travel may be needed in this role. The successful candidate will be accountable for recruitment, management and retention of onsite, program management and other dedicated resources assigned to the Pontoon MSP account. The Adecco Group is one of the world’s leading HR Solutions Providers and by joining our company you can reap the rewards, recognition and benefits of a company that is big enough to make an impact, but small enough to care. If you want to be in a role that is at the forefront of helping The Adecco Group to continue to build an inclusive culture, then keep reading.
What you’ll be doing- Directing assigned Managed Service Programs within the Pontoon MSP organization, including management of assigned account resources, oversight of order management and supplier program, program management results and performance & compliance management
- Developing and implementing business plans and strategies to develop and enhance relationships within the designated Pontoon MSP client.
- Ensuring business rules and practices are followed for all major processes within Pontoon MSP Account Management function in order to ensure standardization, consistency and compliance across programs.
- Ensuring account development opportunities are identified and pursued in conjunction with assigned customer.
- Analysing and interpreting results to identify risks and opportunities for improvement. Reviewing reports on findings and determining solutions needed to capitalize on untapped potential.
- Participating in quarterly and yearly business reviews with the designated Pontoon MSP customer.
- Managing a yearly budget and Profit & Loss, including ability to provide monthly commentary on the financial position giving insight into status of achieving financial targets. Taking responsibility to challenge unknown costs, deliver revenue, margin and growth vision.
- Providing consultation to Adecco colleagues within the Solutions and field organization, in order to solve complex Pontoon MSP account business issues.
- Providing recommendations regarding the service delivery strategy and organizational model for other Pontoon MSP prospects and customers.
- Providing consultation to Sales Vice Presidents regarding Pontoon MSP bids and proposals. Actively participating in sales presentations and negotiations with executives regarding Pontoon MSP service delivery model, with particular emphasis on service requirements, technology, pricing and SLA’s.
- Participating in special projects and performs other duties as assigned.
We want to set you up for success! To help us do that, here is what we are looking for from you:
- Completion of post-secondary education in related field or 4 years of equivalent experience demonstrating progressive responsibility. Lean Six Sigma Green Belt or higher preferred.
- Five (5) to seven (7) years professional business experience.
- Expertise with managed service programs, national contract sales and the contingent workforce industry.
- Skilled in communicating effectively verbally and in writing.
- Able to establish and maintain effective working relationships.
- Able to own the Profit & Loss within a business and to optimize opportunities in order to increase account growth.
- Proficiency with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
- Knowledge of the values, practices, and standards of talent acquisition and recruiting.
It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.
Make an impact where it matters most.
A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.
Equal Opportunity Employer/Veterans/Disabled
The anticipated salary range for this position is between $95,000 and $150,000. Salary may be determined based on experience, education, geographic location, and other factors. This position participates in Pontoon’s incentive program which also includes bonus eligibility.
Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.
The Company will consider for employment qualified applicants with arrest and conviction records
Deadline to apply is January 24th, 2025
Posting date: 01-20-2025
At the Heart: Our Customers & Each Other
Become a Pontooner. We provide innovative talent solutions that help power the prosperity of economies and shape societies, all while creating access to opportunities for our own people. With a global team spanning over 50 countries, joining Pontoon means becoming part of a diverse and inclusive organisation, partnering with some of the world's most recognisable brands.
Passion
Pontooners bring energy and excellence to our customers through deep expertise, continuous development, pride in the work we do, and genuine care for the quality of our delivery.
Better Together
Pontooners leverage our collective strengths to create unity and overcome challenges together. We work as a team to solve problems and innovate to succeed. Our commitment to building diverse and inclusive teams is reflected in our industry-leading employee satisfaction and retention.
Courage
Pontooners are empowered with unlimited access to learning platforms and development programmes, including Management Essentials and Inclusion trainings. We cultivate a growth mindset by setting strategic development goals and encouraging proactive continuous learning.
Values profile
Careers are about finding that perfect fit. How do you align with Pontoon’s Values? (1 Beginner – 10 Expert)
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Passion Do you bring enthusiasm and positivity to work? How do you celebrate successes?10
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Collaboration Do you work well with others, share ideas, support individual strengths, and aim to succeed as a collective?8
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Inclusion Do you support diversity, and realise the benefits of individuality in the workplace?10
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Courage Are you willing to challenge the status quo by learning, trying new things, and taking bold actions to achieve innovation?9
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Customers at the Heart Can you be understanding and compassionate to customers’ and candidates’ needs? Do you value building trust with partners to foster mutual success?9
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.