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Managing Director of Customer Pursuit - Adecco US

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Job ID NA02793 Location(s) ; Remote Business Unit Adecco Department Sales
About the role

The Managing Director of Customer Pursuits will be responsible for managing a team of Customer Pursuit Director’s while proactively identifying new national account opportunities, introducing strategic staffing solutions and developing a sales strategy to convert these opportunities into new client wins. This role is responsible for coaching, developing and managing a team to be proactive in their sales approach, anticipating and overcoming objections throughout 

What you’ll be doing

Manage –

  • Hire, develop and train a team of 3-5 Customer Pursuit Directors
  • Performance management – weekly one on ones, annual business plans, semiannual reviews, and monthly check-ins
  • Assist team members with the sales process, customer meetings, and presentations
  • Internal escalations for deal approvals
  • Conduct team meetings
  • Weekly one on one with each team member
  • Pipeline reviews to ensure Customer Pursuit Directors are achieving their KPI’s
  • Report to Manager
    • Team activity
    • Active pursuit opportunities
    • Areas of escalation and support needs

Sales – Operational Planning:

  • Identify, construct and maintain an ever-expanding pipeline of potential onsite leads within a defined territory – utilizing your expert knowledge of competitor information and market conditions
  • Utilize Adecco’s CRM to maintain and document the sales funnel progression of the top 100 targets within the territory/vertical
  • Develop vertical based sales strategy for targeting each qualified opportunity and manage it through the full sales cycle in conjunction with vertical leader
  • Keep apprised of competitors’ status and market activity and position Adecco above them in sales presentations and negotiations
  • Provide weekly sales funnel status updates to the VP of their defined territory/vertical

Sales – Operational Delivery:

  • Serve as the subject matter expert (SME) to both colleagues and clients in relation to the range of service solutions and delivery mechanisms available to current and potential clients in general staffing business and specific vertical
  • Generate qualified leads for bid development and manage pre-sales activities such as developing presentations, proposals and other sales collateral with the support of our marketing, pricing, legal, operations, service center and sales support team
  • Lead the development of solutions to achieve all of Adecco National Account team’s objectives and negotiate deals to maximize revenue potential; including strategically pricing business to ensure gross margins meet or exceed target objectives
  • May modify current service offerings to meet special needs of customers
  • Generate a minimum of 8 new national accounts per year


Knowledge – Industry and Market Expertise:

  • Stays abreast of leading industry trends and delivery best practices
  • Keep apprised of competitors’ status and market activity and utilize our developed differentiators to continue to position Adecco as the industry leader in sales presentations and negotiations
  • Develops and maintains brand awareness through advertising and public relations activities including, but not limited to, digital mail, social media, promotional programs, job fairs and professional memberships
  • Partner with subject matter experts within the Adecco organization, industry and region to continue to enhance Adecco’s service offerings
  • Participates in special projects and performs other duties as assigned
About you

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree or equivalent experience
  • Minimum of 3 years as a people Manager
  • Minimum of 6 years national account sales experience of staffing delivery models and programs
  • Proven history of identifying and implementing successful strategic sales strategies along with analytical expertise of sales processes and metrics with utilization of a CRM system
  • Proven track record of sales growth, client expansion and new client wins


KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

  • Skilled in communicating and interacting effectively verbally and in writing with all levels of staff and management, in one-on-one and group presentation situations
  • Ability to develop and lead colleagues within assigned vertical
  • Ability to build and maintain strong client relationships and networks
  • Ability to develop and implement sales strategies, procedures, goals and objectives
  • Ability to strategically plan and serve as a catalyst for sales growth
  • Excellent organizational, prioritization, and multi-tasking skills
  • Adept at establishing and managing to KPIs and SLAs
  • Proficient with MS Office products, including Word, Excel, PowerPoint and Outlook and the ability to learn new software is required
Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

Onour career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

The anticipated salary range for this position is $96,486 and $176,891. Salary may be determined based on experience, education, geographic location, and other factors. This position includes an incentive program that may include bonus and/or commission.  

Benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans and reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

Posting date: 01-07-2024

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Get to Know Us

Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.

Diversity & Inclusion at Adecco

Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.

What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.

Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.

Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!

Culture

At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.

Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.

Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.

"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco

Learn more about Adecco

We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Collaborate with purpose, connecting authentically to achieve remarkable goals together.
    10
  • Embrace change, taking bold initiatives with tenacity to drive extraordinary results.
    8
  • Focus on customers, creating strong partnerships and understanding their evolving needs.
    10
  • Fuel your curiosity, embrace continuous learning, and grow professionally with us.
    9
  • Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.
    7
Traits are on a scale of 0 to 10

Rewards

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Inclusive Culture, Empowering Impact: Join Adecco's supportive environment, making a difference through work

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Fuel your career path with meaningful work, societal impact, and sustainable growth

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Flexible Hybrid Work: Enjoy work-life balance with Adecco's agile and adaptable work arrangements

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Global Opportunities, Diverse Roles: Explore a world of career possibilities with Adecco's global leadership

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