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Head of ITD Performance & Transformation

Madrid, Spain, Prague, Czechia Apply for Role
Job ID FRA00088 Location(s) Madrid, Spain; Prague, Czechia Business Unit The Adecco Group Department Project Management Work ModeNo work mode specified
About the role

Mission:

• Adecco Group ITD has established a new 3-year ITD Strategy and defined a selection of Strategic Programs to be successfully delivered to ensure the implementation of the ITD strategy.
• The ITD Head of Performance & Transformation will play a pivotal role to ensure Strategy execution, performance management, continuous improvement and to drive the Organization along the transformation.
• Will design, implement & manage the required governance processes & performance management framework, focused on execution excellence.
• Will drive the change acceleration process with the ITD and Business organizations and focus on continuous improvement to drive governance and operations effectiveness

What you’ll be doing

Accountabilities:


• Understand the ITD & the Business Strategy and organize governance, performance, change management & process improvement activities, in respect and support of the ITD Strategy and in full alignment with the Business Strategy.
• Accountable to design, establish and manage a performance framework, with indicators to measure the progress on the execution of the ITD Strategy and overall to drive excellence in operations and delivery.
• Determine strategies to effectively accompany the organization along the transformation in ITD & people adopting the change, incl local ITD teams in the markets.
• Drive a mindset of effectiveness and efficiency, ensuring a continuous improvement approach with internal governance and processes.
• Ensure appropriate capabilities are in place to deliver on the Strategy and on the ITD objectives – address any gaps.

Main tasks & responsibilities


• Ensure respect of the principles and strategic direction within ITD and ITD business stakeholders.
• Communicate the ITD Vision & Strategy to the organization.
• Engage with business leaders to ensure continuous alignment between business needs and the ITD strategy.
• Establish required Governance processes.
• Implement a Performance framework to monitor ITD performances at operational, tactical and strategic level, encompassing operational excellence, delivery excellence and people satisfaction.

• Measure progress and effectiveness of ITD Strategy execution and program execution, including consequence management, based on set KPI’s.
• Develop & maintain a Performance scorecard
• Contribute to drive a culture of Operational excellence, Delivery excellence, People satisfaction, Business value contribution.
• Act as the Adecco Group primary point of contact for Performance, Change management and ITD internal processes.
• Manage and coach a team of professional.

About you

• At least 10 cumulative years of experience within Governance, Performance, Business services, Change management and Business & IT transformation.
• Master best practices in Performance & Change management.
• Experience as Business leader and able to grasp business priorities and strategies.
• Experience as advisor for leaders and executives and/or as a team leader for specialists.
• Excellent communication, presentation, and inter-personal skills, with the ability to effectively communicate at all levels of the organization, including executive management.
• Proven capability of managing multiple priorities effectively and performing under tight deadlines.
• Experience successfully working with distributed teams.


Education:


• Master’s degree with focus on Engineering, Business Management and or IT

Why choose us?

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.


We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone.


We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.


Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives.

We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.


Inclusion


We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.


Interview Process


Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations


We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any
additional accommodations or support due to a disability or other special circumstances, please let us know by contacting
us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 17-10-2024

Apply for Role

Get to Know Us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

  • Putting people first - be that your colleagues, clients or customers
    10
  • Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally
    8
  • Seeks to empower others and collaborate with a collective spirit
    10
  • Engages and connects with others in a meaningful and respectful way to achieve common goals
    9
  • Initiates activities and decision making; perseveres with courage and energy to drive results
    8
Traits are on a scale of 0 to 10

Rewards

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Flexibility to work in the way that makes you most productive

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Autonomy to make insightful and informed decisions

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Meaningful work that makes a difference to peoples lives

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Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

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Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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