Candidate Service Support
Bengaluru, India Apply for RoleCandidate Services Administrator, EMEA
The primary responsibility of the Candidate Services Administrator Role is to provide administration and reporting support to the Candidate Services Manager, Operations Leaders and wider Global Delivery Services function. Responsible for compiling and generating regular reporting, assigning workloads and maintaining documentation. This is an entirely virtual position required to work in the EMEA time zone.
Reporting Relationships:
- Reports directly to the Candidate Services Manager, EMEA
Major Responsibilities
- Maintaining utilization of resource through workload allocation
- Compiling regular reporting for distribution and analysis using MS Excel, Powerpoint andMicrostrategy
- Co-ordinate workforce planning to ensure coverage across 10 countries and 6 languages
- Tier One support for candidates contacting LHH through central inbox
- Assigning work based on language and availability
- Responding to basic technical and process enquiries
- Analyze data to accurately forecast webinar demand
- Extract and formulate data to monitor and maintain quality
- Validation of invoicing requests and costs for EMEA Candidate Services Team
- Other Operational projects as needed
Required Experience/Characteristics
- Prioritize and handle multiple, challenging tasks
- 2 – 5 years experience required
- Strong technical capabilities, utilizing multiple systems: ORBIT, Microstrategy, Excel, etc.
- Excellent verbal and written communication skills
- Demonstrable experience in a similar data driven and administrative role
- Remote/Virtual Work experience would be advantageous
- Excellent computer skills in MS Office software package – strength in Excel and reporting tools
- Strong development mindset with a desire to learn new tasks and flexibility to adjust with changing priorities
- Fluency in English required
Posting date: 08-11-2024
Get to Know Us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Diversity & Inclusion at LHH
We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)
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Evolve with purpose Being passionate about meaningful work and ready to change the world.10
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Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.8
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Own it Being empowered to make decisions and take accountability for the results.10
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Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.9
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Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.8
Rewards
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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.