Program Manager ,TSC Engagement

Mission:

As the TSC Engagement Lead, you will be responsible for orchestrating the successful delivery, scaling, and adoption of strategic AI and digital transformation initiatives across global markets. This role blends program management excellence with stakeholder engagement, ensuring alignment between business needs and global ITD strategy. You will drive value realization through effective governance, communication, and execution.

This role involves extensive collaboration with both Business (Global Business Units and/or Enabling Functions and/or Markets) and ITD, as well as establishing strong collaborations, driving execution and facilitating effective communication across the organization

Accountabilities:

• Orchestrate the needs of various markets with global priorities to ensure alignment in the roadmap and enable timely execution.
• Surface and identify innovation opportunities/use cases that require further exploration and handover to the Incubation team.
• Collaborate with country stakeholders and ITD representatives to drive business and digital AI transformation.
• Manage and prioritize business requests and needs, addressing them to the appropriate channels.
• Collaborate with the country and program leads to boost adoption and scaling of AI strategic initiatives across different markets.
• Measure, track and communicate program progress, ensuring transparent reporting
• Communicate effectively within the organization, to both Business and ITD
• Handle Steering Committee Governance and Operations and ensure timely decision-making
• Address issues promptly and escalate critical matters to the Sponsor or Steering Committee when needed
• Ensure program artifacts and documentation comply with the Project Management Methodology (PMM)
• Maintain high-quality standards throughout the program lifecycle

• Program Delivery & Governance

- Ensure alignment with global ITD strategy and maintain high-quality standards throughout the program lifecycle.

- Manage program governance, including Steering Committee operations, reporting, and decision-making processes.

- Track and communicate program progress, risks, and issues transparently to stakeholders.

• Stakeholder Engagement & Transformation Leadership

- Act as the primary liaison between global ITD, business units, and market stakeholders.

- Drive adoption and scaling of AI and digital initiatives across markets by aligning local needs with global priorities.

- Identify and surface innovation opportunities and use cases for further exploration.

- Manage and prioritize business requests, ensuring they are addressed through appropriate channels.

• Strategic Alignment & Execution

- Collaborate with ITD teams, business leaders, and external partners to ensure strategic and execution alignment.

- Foster collaboration across distributed and multicultural teams to drive continuous improvement.

• 8+ years of experience in complex program delivery, digital transformation, or AI-driven initiatives in multinational environments.
• Proven track record in managing cross-functional, distributed teams and delivering value in high-stakes programs.
• Strong understanding of agile methodologies, AI and data integration, and enterprise IT ecosystems.
• Experience in stakeholder management across business, innovation, and technology domains.
• Proven track record of motivating teams, instilling accountability for value delivery
• Proven capability of managing multiple priorities effectively and performing under tight deadlines
• Ability to communicate at all levels of the organization (including executive management) on issues of strategy, risk, process, and ongoing operations
• Experience successfully working with distributed teams as the delivery teams are fully remote
• Major experience gained in both multinational and multi-cultural environments would be an added benefit

Education:

• University level Education (MSc, MEng); Engineering or a master’s in computer science or related field.
• Excellent command of both written and spoken English, other languages is a plus (French, Spanish, German…)

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 15-06-2025