Candidate Support Coordinator

• Deliver a seamless and high-quality candidate experience across the end-to-end ADF recruitment journey
• Ensures accuracy, compliance, and timely candidate progression
• Proactively manages candidate pipelines to remove bottlenecks and support recruitment targets
• Brisbane and Melbourne applications considered

The Candidate Support Coordinator delivers critical impact during the ADF recruitment process through progression, credentialling, and administrative processes. Working closely with Recruitment Delivery and Enlistment Coordination teams, the role ensures candidates are guided through complex requirements with accuracy, timeliness, and care. This includes managing documentation, maintaining compliance, coordinating communications, and actively progressing candidates through the pipeline.

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

The role plays a key part in enhancing candidate experience and velocity while supporting recruitment outcomes and operational targets.

You will:

• Provide end-to-end progression and candidate support across the ADF recruitment journey, ensuring a smooth and positive experience
• Manage and process candidate documentation, credential checks, and compliance requirements with a high level of accuracy and timeliness
• Act as a key point of contact for candidates, handling inbound and outbound communications and responding to queries
• Support candidate progression by identifying and resolving bottlenecks, maintaining pipeline flow, and meeting recruitment targets
• Deliver specialised portfolio support across multiple areas including but not limited to dossier preparation, education testing (BKSB), re-entry case management, and suitability assessments
• Maintain data integrity through system updates, document uploads, and quality assurance activities
• Collaborate with recruitment and enlistment teams to meet operational objectives and improve candidate outcomes

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Demonstrated, recent experience and knowledge of end-to-end recruitment process, onboarding, specifically candidate management and communications.
• Strong ability to manage multiple tasks, maintain accuracy and precision in document management, data entry, and compliance with regulatory requirements throughout the recruitment and enlistment process.
• Ability to take initiative while meeting or exceeding goals with a degree of autonmy.
• Excellent communication and interpersonal skills with the ability to tailor delivery to varying stakeholder levels and preferences.
• Strong attention to detail with an ability to manage competing priorities and maintain quality service delivery when working under pressure.
• A collaborative approach to building professional relationships and working within a team to contribute to the team vision.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Victoria Emms at victoria.emms@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on 22nd May. It's important to note that applications will be reviewed and processed as they are received.