Compliance Analyst

• Ensure compliance and quality assurance for ADF Career
• Conduct compliance monitoring, audits, and reviews to assess the effectiveness of processes, controls and compliance obligations
• Contribute to ongoing evaluation and process improvement
• Safeguard operational excellence and policy adherence
• Be part of one of the most important missions in Australia

The Compliance Analyst ensures operational excellence by validating that ADF Career’s various functions consistently adhere to internal policies and processes, quality standards and contractual obligations. Acting as a critical bridge between governance and practice, this role conducts regular audits, spot checks, and case reviews, investigates root causes of non-compliance, and partners with operational managers to implement effective corrective action

Beyond routine auditing, this position champions continuous improvement and drives readiness for external reviews. As an advocate for the Quality Management System (QMS), you will monitor policy updates, maintain essential compliance toolkits, and help deliver training to foster a culture of accountability.

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

As the Compliance Analyst you will play a key role ensuring quality, compliance and continuous improvement across ADF Careers by conducting regular audits and reviews of business activities, assessing risks, and recommending improvements to ensure compliance with approved policies, processes and contractual requirements. 

You will:

• Conduct regular spot checks, case reviews, audits, and other sampling of activities to confirm alignment with approved policies, processes and contractual requirements, in alignment with the audit plan and business priorities.
• Flag and document instances where procedures are not being followed, investigate root cause, provide feedback to operational managers for correction and monitor corrective actions.
• Maintain a library of audit checklists, templates, and reference guides
• Assist with preparation for external reviews or ISO 9001 audits by gathering operational evidence, preparing stakeholders for participation, and ensuring records are up to date.
• Monitor policy updates relevant to operational functions, ensuring operational teams are briefed and supported to update their owned processes.
• Provide input into development of the annual audit plan using information gathered from completed reviews and observed areas of risk
• Support continuous improvement initiatives by feeding lessons learned and good practice examples into process updates.
• Promote awareness of the Quality Management System including training delivery support.
• Monitor policy updates relevant to operational functions, ensuring operational teams are briefed and supported to update their owned processes.

Note: This position description reflects a summary of the key accountabilities of the position, it is not intended to be an all-inclusive list of duties and tasks. Leaders may direct team members to perform other duties at their discretion.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Experience in an internal audit, quality assurance, or process compliance role.
• Ability to interpret policies, processes, and contractual requirements, including the assessment of compliant application of such documents
• High attention to detail with proven ability to identify errors, gaps, or deviations.
• Strong written and verbal communication skills to engage both frontline staff and leadership.
• Proficiency in Microsoft Office and familiarity with tracking and reporting tools.
• An interest in continuous improvement and maintaining high standards of quality and compliance
• Experience working with ISO 9001 or similar quality management framework compliance.

Desirable:

• Certified Internal Auditor (CIA), Certified Compliance Professional (CCP), or ISO 9001 Lead Auditor certification
• Quality Assurance foundations or above
• Exposure to Defence, operational, or other regulated operational environments.
• Knowledge of compliance frameworks or audit processes (ISO 9001, quality assurance, operational audits).
• Background in root-cause analysis, risk assessment and audit sampling methodologies
• Experience supporting training or awareness activities.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Sahar Khalid at sahar.khalid@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on 5th August. It's important to note that applications will be reviewed and processed as they are received.