Enlistment Team Leader

• Exciting leadership opportunity with an unparalleled sense of purpose
• Be part of one of the most important missions in Australia
• Play a pivotal role in shaping Australia’s future Defence workforce
• 12-month max term opportunity

The Enlistment Team Leader plays a pivotal role in overseeing and managing the enlistment process for candidates joining the Australian Defence Force (ADF). This position is responsible for leading a team of enlistment coordinators to ensure seamless coordination of enlistment activities, adherence to regulatory requirements, and delivery of exceptional candidate experiences.

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

The Enlistment Team Leader provides leadership and direction, mentors team members, and collaborates closely with stakeholders to optimise enlistment procedures. With a focus on operational excellence and continuous improvement, the Enlistment Team Leader contributes to the effective recruitment and onboarding of ADF personnel, upholding the highest standards of integrity and professionalism.

You will:

• Provide leadership and direction to a team of Enlistment Coordinators, fostering a collaborative and motivated work environment.
• Work with the Target Fulfillment & Enlistment Leader and senior leaders to forecast, plan and develop Target Fulfillment strategies.
• Oversee and manage the enlistment process for candidates, ensuring all procedures are followed and documentation is accurately processed.
• Provide guidance and support to candidates throughout the enlistment journey, addressing inquiries and ensuring a positive experience.
• Ensure adherence to regulatory requirements, organisational policies, and standards of practice in enlistment operations.
• Monitor team performance and productivity, setting goals, and providing coaching to achieve enlistment targets and KPIs.
• Review and analyse operational performance on a weekly, monthly and quarterly basis, providing comprehensive reporting and insights to Recruitment and Events Delivery leadership team as required and requested.
• At times, Team Leaders are required to oversee and manage a portfolio with a high degree of autonomy. This responsibility is time‑intensive and requires exceptional organisational capability, consistent attention to detail, and the capacity to uphold rigorous quality standards while ensuring the team meets continues to meet tight deadlines.
• The role requires responding to client investigations within a 24‑hour timeframe, providing comprehensive and accurate summaries.
• The position also involves working in close partnership with recruiters to ensure candidates are fully prepared for enlistment, and delivering detailed, timely feedback to leadership on portfolio matters that warrant leadership oversight or escalation
• Extensive operational support is required, including regular FOH coverage for breaks and days off, attend and contribute to weekly, monthly, and quarterly target and enlistment delivery meetings, with data insights, progress reporting of delivery achievement, issue identification, and remediation planning
• Collaborate with internal stakeholders, including recruitment teams and ADF personnel, to streamline enlistment processes and resolve issues.
• Conduct quality checks on enlistment documentation and processes to maintain accuracy and integrity.
• Identify opportunities for process enhancements and efficiency gains in enlistment procedures, implementing improvements as needed.
• Prepare regular reports on enlistment activities, outcomes, and performance metrics for senior management and stakeholders.
• Provide training, mentoring, and professional development opportunities to enlistment coordinators to uplift skills and knowledge.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Proven experience and knowledge of the end-to-end recruitment process, including best practice approaches in line with current industry benchmark.
• Demonstrated experience in leading and coaching a team through the recruitment lifecycle whilst delivering high quality, excellent end-to-end recruitment and an enhanced client and candidate experience.
• Excellent communication and interpersonal skills with the ability to tailor delivery to varying stakeholder levels and preferences.
• Strong attention to detail with an ability to manage competing priorities and maintain quality service delivery when working under pressure.
• A collaborative approach to building professional relationships and working within a team to contribute to the team vision.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Victoria Emms at victoria.emms@adecco.com.au for a confidential conversation. 

*** For Identified or Indigenous roles***

If you are an Aboriginal and Torres Strait Islander peoples, please apply. Your application will be prioritised, as per the Special Measures provision of the Racial Discrimination Act 1975.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on 18th March 2026. It's important to note that applications will be reviewed and processed as they are received.