Program Consultant

Pontoon is hiring a Program Consultant with a focus on creating an exceptional candidate experience. We are looking for a dynamic self-starter that thrives in a fast-paced environment. The successful candidate will be tasked to help optimize efforts to service clients in a high quality, cost effective manner for multiple client work locations. This role plans, directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance.

The Adecco Group is one of the world’s leading HR Solutions Providers and by joining our company you can reap the rewards, recognition and benefits of a company that is big enough to make an impact, but small enough to care. There may be exciting travel included as well. If you want to be in a role that is at the forefront of helping The Adecco Group to continue to build an inclusive culture, then keep reading.

• Managing requisition activity using VMS technology. Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high-quality results.
• Managing and coordinating client and supplier community interactions within assigned market area or skill set. Providing program Standard Operating Procedures (SOP) training and updates to supplier community on a regular basis to ensure comprehension and compliance.
• Conducting regular intake calls with hiring managers and spotlight calls with agencies to discuss hiring requirements.
• Providing consultative help to suppliers to clarify job tasks, skills if any doubts.
• Communicating program procedural changes and updates to local Pontoon MSP suppliers and client users while providing all procedural updates in a timely manner.
• Helping the Project Managers of Pontoon MSP (Pontoon Managed Service Program) ensure education and compliance on all Pontoon policies and procedures.
• Building relationships with the Project Managers from client’s side and their areas of remit; establishing a proactive, positive working relationship with client end users.
• Overseeing the entire contractor’s lifecycle, including onboarding.
• Proactively gathering market insights, preparing market data analysis, and conducting regular business review.

We want to set you up for success! To help us do that, here is what we are looking for from you:

• Excellent English communication skills, both verbally and in writing.
• 2-4 years of total experience in a global corporate environment with at least 1-2 years of recruitment experience (RPO or MSP model is a plus).
• Proven track record measured by customer service levels, increased responsibilities and working relationships with colleagues and management.
• Proven ability to easily build strong relationships with the client and maintain open, proactive communication with client end users through regular phone calls and in-person meetings, fostering a positive and collaborative working environment.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 29-10-2024