Director of Assessments & Diagnostics - HR & Talent Advisory, LHH

The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management.

It serves as a strategic differentiator for LHH, elevating the brand and deepening client relationships through high-touch, bespoke advisory engagements.

The Director of Assessments & Diagnostics is responsible for creating, implementing and improving best in-class diagnostics to support the full suite of our Advisory service. Their remit will include both psychometric assessments but also the design of new consulting diagnostics that can be leveraged to enhance the full potential and commercial scope of our Advisory endeavours. These diagnostics will be used to benchmark and evaluate a client’s current state, inform areas of focus, and measure outcomes over time.

The successful candidate will collaborate closely with internal partners such as Advisory Practice Leaders, Regional Directors and product/innovation SMEs across our business lines to ensure our assessment portfolio supports our commercial success in the market.

Reporting Relationships:

• Reports to VP, Head of Services, Knowledge & Innovation

Direct Reports:

• Direct Reports: TBC

Location:

• Remote UKI

Travel:

• Occasional international travel required for client engagements and internal collaboration.

Language:

• English (additional languages are a plus)

In this role you can expect to

Key Accountabilities

Strategic Leadership

• Define and lead a new global product strategy for assessment, diagnostics, and analytics.
• Integrate these offerings into every consulting engagement across leadership, culture, org design and change management.
• Develop and maintain a deep understanding of the assessment market across human capital consulting to ensure LHH is innovative and relevant to customers.
• Oversee resource planning, project delivery, and budget management.

Solution Development & Innovation

• Design and evolve high-impact assessment/diagnostic tools and subsequent outputs that provide measurement at the individual, group and organizational level. Nb. These should not be limited to psychometrics only.
• Ensure solutions are evidence-based, scalable, and commercially viable.
• Work alongside go-to-market and sales enablement teams to ensure sellers have the appropriate knowledge and resources to effectively position these products with customers.
• Evolve and create analytical capabilities through dashboards and aggregate analysis that adds critical value to customers during consulting engagements.
• Leveraging modern approaches such as generative AI, machine learning, or predictive modelling to create diagnostics that provide scalable, real-time insights for clients.

Client Engagement

• Lead and sponsor strategic client engagements as required including workshops, pilots, and executive presentations.
• Support business development through proposals and pitches.
• Monitor solution performance and client satisfaction to drive continuous improvement.
• Work closely with project delivery teams to ensure engagements are successful and continuous improvement actions are delivered upon.
• Present at key conferences, industry events and client seminars as required to grow LHH’s brand in the marketplace.

Analytics & Commercial Oversight

• Define and track key performance metrics for assessment solutions.
• Report on financial and operational KPIs.
• Contribute to pipeline growth and strategic planning.
• Partner with Marketing and Sales to position assessments as a differentiator in sales conversations and integrate them into LHH’s go-to-market strategy to generate pipeline and revenue.

Compliance & Quality Assurance

• Ensure all assessment practices meet global standards for ethics, data privacy, and scientific rigor.
• Align with LHH’s internal policies and external regulations.

All About You

• 10+ years of experience in leadership development, talent assessment, and human capital consulting or other relevant area.
• Advanced degree (Master’s or Doctorate) in I/O Psychology, Organizational Development, or related field desirable.
• Demonstrable deep expertise in psychometric assessment and, ideally, has created non-psychometric diagnostics (maturity models, leadership capability frameworks, cultural health indices) at an organizational level to benchmark maturity and capability.
• Cross industry experience in sales, delivery, and implementation of assessment solutions.
• Prior experience with product development and/or assessment technology is preferred.
• Strong understanding of people analytics in order to create aggregate data capabilities.
• Business savvy with global background of being the client-facing subject matter expert.
• Strong interpersonal skills and able to build relationships quickly through being highly articulate, credible and influential.
• Demonstrated ability to work well under pressure and thrives in an entrepreneurial and growth orientated environment.
• Exceptional facilitator with advanced verbal and written communication skills.
• Deeply curious and with a passion and growth mindset about our people and our solutions.

What we offer

• A strategic leadership role in a newly established, high-impact practice.
• Opportunity to shape the future of leadership advisory at LHH.
• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment.
• We foster an open-minded environment where people spark new ideas and explore alternatives.

Our benefits include:

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan.
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year.
• So much more!

Contract: Permanent

Contract Type: Full-time

Hours: 37.5 per week

Must have the right to work in the UK.

About LHH

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.

We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

www.lhh.com

LHH is an Equal Opportunity Employer/Veterans/Disabled.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/uk/en/diversity-and-inclusion/