Director Program

Pontoon is hiring a Program Director with a focus on maximizing revenue, profitability, client satisfaction and supplier satisfaction and program compliance. The Program Director provides consultation regarding complex business issues to colleagues throughout the organization. Exciting travel may be needed in this role. The successful candidate will be accountable for recruitment, management and retention of onsite, program management and other dedicated resources assigned to the Pontoon MSP account. The Adecco Group is one of the world’s leading HR Solutions Providers and by joining our company you can reap the rewards, recognition and benefits of a company that is big enough to make an impact, but small enough to care.  If you want to be in a role that is at the forefront of helping The Adecco Group to continue to build an inclusive culture, then keep reading.

• Directing assigned Managed Service Programs within the Pontoon MSP organization, including management of assigned account resources, oversight of order management and supplier program, program management results and performance & compliance management  
• Developing and implementing business plans and strategies to develop and enhance relationships within the designated Pontoon MSP client.  
• Ensuring business rules and practices are followed for all major processes within Pontoon MSP Account Management function in order to ensure standardization, consistency and compliance across programs.  
• Ensuring account development opportunities are identified and pursued in conjunction with assigned customer.  
• Analysing and interpreting results to identify risks and opportunities for improvement.  Reviewing reports on findings and determining solutions needed to capitalize on untapped potential.  
• Participating in quarterly and yearly business reviews with the designated Pontoon MSP customer.  
• Managing a yearly budget and Profit & Loss, including ability to provide monthly commentary on the financial position giving insight into status of achieving financial targets. Taking responsibility to challenge unknown costs, deliver revenue, margin and growth vision.  
• Providing consultation to Adecco colleagues within the Solutions and field organization, in order to solve complex Pontoon MSP account business issues.  
• Providing recommendations regarding the service delivery strategy and organizational model for other Pontoon MSP prospects and customers.  
• Providing consultation to Sales Vice Presidents regarding Pontoon MSP bids and proposals. Actively participating in sales presentations and negotiations with executives regarding Pontoon MSP service delivery model, with particular emphasis on service requirements, technology, pricing and SLA’s.  
• Participating in special projects and performs other duties as assigned. 

We want to set you up for success! To help us do that, here is what we are looking for from you:

• Completion of post-secondary education in related field or years of equivalent experience demonstrating progressive responsibility.
• Five (5) to seven (7) years professional business experience.  
• Expertise with managed service programs, national contract sales and the contingent workforce industry. 
• Skilled in communicating effectively verbally and in writing.  
• Able to establish and maintain effective working relationships.  
• Able to own the Profit & Loss within a business and to optimize opportunities in order to increase account growth.  
• Proficiency with Microsoft Office products, including Word, Excel, PowerPoint and Outlook. 
• Knowledge of the values, practices, and standards of talent acquisition and recruiting.  

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

 You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

 Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

 Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

 On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 20-01-2025