ITD Vendor Manager

Mission:

• Adecco Group ITD is in the process of maturing how we work with vendors to ensure successful execution of our business and ITD strategy.
• The ITD Vendor management function will be pivotal to develop, own and lead multi-year strategic Vendor management, linking business strategy, ITD strategy and execution to optimize strategic Vendor relationship and deliverables.
• The ITD Vendor Manager will contribute to shape and maintain a solid Vendor relationship management, based on common value and benefit creation, measured by long terms delivery KPIs and increased value for money.
• Be the primary point of contact for Vendors, and actively work as both “challenger” and mediator for strategic disputes around performance, cost and relationships.
• Manage, via clear and transparent governance, supplier performance and the services reviews and ensure their contractual obligations are met and solution are pursued.

Accountabilities:

• Implement the end-to-end Vendor Management strategic framework.
• Develop partnership with strategic Vendors; ensure their understanding of the ITD Strategy and provide guidance for their contribution to the ITD Strategy.
• Monitor performance and delivery of strategic vendors.
• Manage governance cycles, performance measurement and communication with Partners and Vendors
• Understand the ITD Strategy, the value contribution of Vendor management and contribute to its realisation.
• Work with Procurement or any matter related to sourcing with the Vendors.
• Adhere to Adecco Group policies, processes and guidelines.
• Represent Adecco Group ITD in ongoing interactions with ITD Vendors.

Main tasks & responsibilities

• Execute on the Vendor management framework.
• Run periodic Vendor assessments and satisfaction surveys for the managed Vendors.
• Maintain executive reporting and drive executive meetings for selected managed Vendors.
• Drive tactical meetings and day to day relationship with managed Vendors and internal stakeholders.
• Act as the Adecco Group primary point of contact with Vendors in relation to issues and disputes.
• Facilitate dispute mediation arising from operational, tactic or strategic topics in close collaboration with procurement, ITD, and support functions like legal.
• Contribute to the delivery of the ITD Strategy for what concerns Vendors.

• At least 8 years of experience within IT Vendor management, procurement, contracting and/or strategic IT sourcing.
• Good knowledge of best practice Vendor management and IT sourcing processes.
• Proven capability of managing multiple priorities effectively and performing under tight deadlines.
• Ability to communicate at all levels of the organization (including executive management).
• Experience successfully working with distributed teams.

Education:

• Master’s degree with focus on commercial law and or IT.

Travel Requirement: Occasional (up to 20%)

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 11-03-2025