Injury Management Advisor

Reports directly to the National Workers Compensation and Rehabilitation Manager
Location: Based in NSW – either Pitt Street or Parramatta

About Us
We are the world’s leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60 countries. We are committed to connecting organizations with the talent needed to succeed. In Australia, our network of offices across the country allows us to support you no matter where you are. Our local teams understand the Australian market and are busy connecting people with jobs and jobs with people every day.

Every year in Australia alone, we help thousands of people get into exciting new careers. At any given time, we have over 2,500 temporary employees working for us and each year we place more than 1000 people into full-time permanent roles.

Key Responsibilities
•    Provide subject matter expertise in early intervention, rehabilitation and return to work support for workers compensation.
•    Coordinate and manage workers return to work and suitable duties plans in conjunction with organizational stakeholders, insurers, allied health professionals and regulators.
•    Provide education to organizational stakeholders including their roles and accountabilities in early intervention and rehabilitation.
•    Provide documented status reports on return to work and suitable duties plans.
•    Contributing to the business HSE Strategy for continuous improvement.
•    Foster a safe, inclusive, and supportive workplace culture where all colleagues feel appreciated, valued, and motivated.
•    Other end to end claims management and on the ground injury management support to associates and colleagues included but not limited to:
•    Attending doctor appointments, hospital appointments and other injury monitoring appointments where necessary.
•    Completing all paperwork (workers compensation, insurance forms, incident and injury registration reports)
•    Maintaining contact and liaising with injured associates and colleagues throughout progress of their injury
•    Data entry management of claims registration and weekly payments.

Job Requirement
•    Minimum 2 years’ experience in a similar role with expertise in ensuring legislative requirements under self-insurance license.
•    Expertise within a NSW self-insurance environment (desirable)
•    Certified Return to Work Coordinator (SIRA)
•    Expertise in applicable state-based workplace health and safety and return to work legislation.
•    Expertise in providing injury management, return to work and rehabilitation advice within a large organization.
•    Completion of or current enrolment in a tertiary qualification in Allied Health or a related field.
•    Additional training or short courses in workplace health and safety (advantageous).
•    Utilization of Solv claims management software.
•    Strong attention to detail and accuracy in data collection and reporting and integrity.
•    Excellent time management and ability to meet deadlines.
•    Professional communication and interpersonal skills
•    Demonstrates empathy through workplace practices that results in the increased health and wellbeing of others.
•    Collaborative mindset and ability to work effectively within a multi-disciplinary team.
•    Identifies efficiencies and improvements in daily operations to ensure continuous improvements.
•    High level of integrity and commitment to confidentiality.
•    Adaptability and resilience in a fast-paced environment.
•    Proactive approach to problem-solving and continuous improvement.
•    Occasional Travel Requirements for up to 20%

On Offer
We empower our people to carve their own career paths their way. After all, it's only natural that a people-focused organization should be focused on its own people too. We will offer all the training, tools, motivation, and inspiration you need to achieve exactly what you want from your career. If you can make an impact, we'll provide the career development opportunities you need to achieve your potential and thrive.

The Adecco Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.

Posting date: 07-11-2025