ServiceNow Developer

As a ServiceNow Developer, you will contribute to development within ServiceNow which is the strategic ITSM tool of The Adecco Group. The result of the developments will impact all users within The Adecco Group on a global scale. Your mission from a technical point of view will be to contribute to the design, build, development and technical configuration of the ServiceNow toolset. Your ability to deliver to a high standard will help us to fully achieve the potential of the tool and increase our Service Management Capability. You will ensure the quality of the product and maintain quality coding standards.

You will become a central player in both our development and Service Management teams – insuring application manageability, scalability, strong design principles and adherence to good development processes.

Adecco ServiceNow platform currently relies on the following modules: ITSM, ITOM, GRC, SecOps

• Participate in all technical aspects of project and solution delivery
• Act as a key member in project implementations
• Configure and improve ServiceNow platform
• Be actively engaged with customers in a technical and business setting
• Solve technical challenges across multiple complex projects at a time
• Configure and customize various aspects of ServiceNow (workflow, UI, client scripts, business rules, discovery, and so on)

• Transform business requirements into technical solutions
• Create capabilities to drive Self-service and automation
• Prepare technical deliverables
• Collaborate within a technical team to develop leading edge platform technologies
• Document, maintain and update policies, procedures, and controls for the operation of the ServiceNow platform
• Proactively keep ServiceNow skills current

• The ideal candidate should have at least 2 years of experience with ServiceNow as a technical delivery resource within client environments.
• ServiceNow System Administrator certification required
• Proven and demonstrated consulting experience (problem solver with attention to detail
• Resourcefulness, not shy away to ask tough questions in a positive manner and understanding of business drivers behind the technology
• Master’s degree in Engineering, Information Systems, Science, Technology, Data Science, Math or Physics from an accredited university.
• Proficient level of English

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 01-04-2025