Reporting Analyst

The Business Intelligence Reporting Analyst supports internal and external customers using technical, data, and business skills to produce reporting and data-driven program-specific analysis. The BI Reporting Analyst is responsible for providing customer-specific, transactional, and/or ad-hoc reporting as well as using descriptive analytics to support MSP & RXO programs. The BI Reporting Analyst develops and distributes reports utilizing customer’s VMS / ATS instances, Excel and other systems, as necessary, according to requirements received by the program teams and other business stakeholders. In this role, the BI Reporting Analyst is a superuser of PowerBI dashboards used by the account teams. The person will utilize strong data skills coupled with a deep understanding of customers’ needs to deliver reports on each engagement. The role is a highly visible, working closely with management; thus, strong communication and organizational skills are essential.

Responds to requests, determine business objectives, translates to data needs, and follows guidelines to provide reports, charts, and operational insights via BI tools.

• Assists Pontoon Analytics and Data Services with data requirements. Develops standard and custom transactional reports in VMS/ATS.

• Responsible for design, set up, configuration, and distribution of source system reporting.

• Gathers reporting specifications (SOP’s) from the fellow team members. Ensures SOP’s are accurate and updated when needed. Responsible for running, verifying accuracy and distributing reports per the Pontoon Standard.

• Advises on the data and metrics needed to meet business requirements.

• Interprets data using exploratory data analysis and descriptive statistics.

• Responds to ad hoc report requests by first understanding business objectives.

• Ensures data is delivered with a high level of integrity and consistency.

• Provides feedback / suggestions for improved data governance, business rules, practices, etc.

• Assists in defining actionable metrics, develops recommendations, and identifies process improvement opportunities.

• Performs user acceptance testing of dashboards and other deliverables.

• Analyzes KPI’s, ensuring metrics provide a clear picture of overall program performance as well as measuring against contractual service level agreements (SLAs).

• Works to meet or exceed service level agreements

Minimum of a bachelor’s degree, preferably in Statistics, Mathematics, Economics, Computer Science, or Business.

Two (2) to five (5) years’ experience in business data analytics, and/or statistical modeling.

KNOWLEDGE, SKILLS & ABILITIES:

• Skilled in communicating effectively verbally and in writing.

• Ability to establish and maintain effective working relationships.

• Prior RPO/MSP/Staffing experience preferred.

• Experience with VMS tools, such as Fieldglass, or Beeline, and/OR ATS tools, such as BrassRing, PeopleFluent, Avature, Taleo, or SuccessFactors strongly desired.

• Experienced user of BI tools required

• Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.

• Ability to diagnose potential root causes using data, combined with business knowledge.

• Understanding of descriptive statistics.

• Ability to extract and transform data from BI tools and source systems to meet reporting and analytics requests.

• Ability to communicate data-driven insights in an easy to consume format.

• Proficient with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

Onour career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 01-01-2025