Compliance Analyst

• Ensure compliance and quality across a Defence Force Recruiting
• Strengthen consistency by embedding policy into everyday operations
• Be part of one of the most important missions in Australia

The Compliance Analyst is responsible forvalidating that ADF Career’s various functions consistently follow agreed policies, processes, and contractual requirements, implement policy changes in a timely manner and adhere to quality standards.

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

By ensuring the various functions are aware of, and acting on, process and policy updates, the Compliance Analyst supports ADF Careers ability to deliver outcomes effectively and in line with Defence expectations.

You will:

• Conduct regular spot checks, case reviews, audits, and other sampling of activities to confirm alignment with approved policies, processes and contractual requirements, in alignment with the audit plan and business priorities.
• Flag and document instances where procedures are not being followed, investigate root cause, provide feedback to operational managers for correction and monitor corrective actions.
• Maintain a library of compliance checklists, templates, and reference guides for operational teams.
• Assist with preparation for external reviews or ISO 9001 audits by gathering operational evidence, preparing stakeholders for participation, and ensuring records are up to date.
• Monitor policy updates relevant to operational functions, ensuring operational teams are briefed and supported to update their owned processes.
• Provide input into development of the annual audit plan using information gathered from completed reviews and observed areas of risk
• Support continuous improvement initiatives by feeding lessons learned and good practice examples into process updates.
• Promote awareness of the Quality Management System including training delivery support.

Note: This position description reflects a summary of the key accountabilities of the position, it is not intended to be an all-inclusive list of duties and tasks. Leaders may direct team members to perform other duties at their discretion.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Experience in an operational support, compliance, or process assurance role. 
• Ability to interpret policies, processes, and contractual requirements, and translate them into practical requirements for frontline teams, including the assessment of compliant application of such documents 
• High attention to detail with proven ability to identify errors, gaps, or deviations. 
• Strong written and verbal communication skills to engage both frontline staff and leadership. 
• Proficiency in Microsoft Office and familiarity with tracking and reporting tools. 

Desirable: 

• Exposure to Defence, operational, or other regulated operational environments. 
• Knowledge of compliance frameworks or audit processes (ISO 9001, quality assurance, operational audits). 
• Experience supporting training or awareness activities. 

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Victoria Emms at victoria.emms@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on the Friday 19th June. It's important to note that applications will be reviewed and processed as they are received.