Global Product Lead – Services Procurement

The Global Product Lead – Services Procurement plays lead role in developing and implementing Pontoon’s global Services Procurement strategy, ensuring we have the right product strategy, roadmap and go to market approach to increase our existing footprint within Services Procurement.

Collaborating with global teams across the Pontoon organization, the Global Product Lead – Services Procurement ensures that relationships with all stakeholder groups are continually developed and strengthened directly impacting Pontoon’s growing organization.

• Develops, communicates, implements, and executes the Services Procurement strategy to further grow the business.
• Define our go to market strategy for new and existing clients.
• Create and maintain a Services Procurement TOM, operational standards, SLA&KPIs and optimized product features.
• Creates an environment that compliments “best practice” sharing across Pontoon.
• Consistently stays updated with industry trends and changes and is a true subject matter expert.
• Facilitates and hosts product reviews to collect and build client and product case studies.
• Demonstrates subject matter expertise in the sales process including direct customer/prospect engagement and via RFI/RFP input.
• Secures thought leadership, speaking and publishing opportunities for Program Management execution and best practices.
• Determines required resources needed for the development of a successful Services Procurement function.
• Reviews existing Services Procurement approach, collateral and solution method, driving improvement and innovation.
• Supports the Pontoon business to deliver market leading insights on Services Procurement to the market via social media, industry events and through industry analysts.
• Supports Pontoon Solution Design and Pricing teams to determine service pricing models for Services Procurement.
• Advises on the Services Procurement technology landscape, partnering with best in class vendors to augment Pontoons Services Procurement solution.
• Cultivates the Pontoon Services Procurement Centre of Excellence (COE), ensuring that a group of subject matter experts are available to support existing customers and prospects on best practices.
• Continuous development of strategy and improvements within the organization to create increased experience and efficiencies.
• Participates or leads special projects and performs other duties as assigned.

EDUCATION & JOB REQUIREMENTS:

• Minimum of five (5) years’ experience within the MSP industry or transferable Procurement experience.
• Minimum of two (2) plus years project management or complex initiative management experience.
• MSP experience preferred but not required.
• Negotiations and performance management experience.
• Six Sigma certification: Lean Certification and/or Green Belt preferred but not required.

KNOWLEDGE, SKILLS & ABILITIES:

• Skilled in communicating effectively verbally and in writing.
• Ability to build proactive, collaborative working relationships with customers, peers and key stakeholders based on respect and cooperation.
• Experience of defining / refining a Services Procurement strategy.
• Strong executive presence with excellent oral and written presentation skills.
• Demonstrated Services Procurement expertise, ideally within an MSP environment.
• Ability to take on high levels of responsibility and pressure with willingness to make and be accountable for decisions.
• Ability to build and maintain strong trusting relationships within the Adecco Group network, across all brands and business areas.
• Demonstrated strong analytical skills, including the ability to build and present a business case to drive improvement.
• Experience with presentation of analytical results to a non-technical audience.
• Financial business acumen, strong analytical skills, and critical thinking.
• Action-focused and results-driven attitude with sense of urgency.
• Ability to deal with an elevated level of ambiguity and strategic change.
• Demonstrated ability to lead and motivate groups and individuals without authority.
• Excellent organizational and negotiation skills.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

Onour career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 12-05-2025