Global Solutions Architect

The Global Solutions Architect provides subject matter expertise for Pontoon Solutions, supporting both sales and program management activities.  

Leads and directs analysis and architecture of client solutions by assessing the client’s needs and requirements, developing and validating solution design, and collaborating with business partners to develop profitable account design recommendations. 

• Provides regional solutions expertise regarding legislation, business practices, market intelligence and culture.   
• Supports global solutions and collaborates with various regional teams. 
• Assists business development in the initial discovery phase of client opportunities, providing a consistent methodology and effective tools to develop value propositions. 
• Assesses client’s business needs, vision, goals and overall strategic direction. Aligns the strategic business direction with the suite of MSP and RPO service offerings, including defining business processes and models. 
• Facilitates dialogue around all positive and negative design implications of proposed or future solutions. 
• Interprets client requirements and articulates optimal and comprehensive solution recommendations, incorporating organizational best practices and leading industry trends to meet client-specific objectives. 
• Defines and documents the detail process, business, and architecture requirements of solutions. 
• Provides support in the request for proposal/information (RFP/RFI) process, developing and delivering presentations, and pricing service offerings for new and/or existing clients. 
• May be involved with project related activities working directly for Pontoon clients as determined by Pontoon Management. 
• Acts as a guide to the accounts implementation team to ensure that solutions designs are adhered to during implementation and identifies scope deviations. 
• Creates short- and long-term action plans that support client strategies and organizational culture. 
• Stays abreast of industry/market information and trends to ensure the development of optimal best in class solutions. 
• Performs situation analysis and makes recommendations for issue/problem resolution. 
• Participates in special projects and performs other duties as assigned. 
• Makes recommendation on program branding, change management, adoption strategies and program optimization plans.  
• Leads the development of detailed Description of Services (DOS) documentation to support overall account architecture and design model. 
• Participates in special projects and performs other duties as assigned. 

EDUCATION & JOB REQUIREMENTS: 

• Bachelor’s degree in business or a related field with a minimum of five (5) years of experience in the HR solutions industry and a minimum of two (2) years of experience with process design, implementation and/or sales support. 
• Prior MSP or RPO design, Program Management and/or project management experience is preferred. 

KNOWLEDGE, SKILLS & ABILITIES: 

• Skilled in communicating effectively verbally and in writing. 
• Ability to establish and maintain effective working relationships. 
• Ability to effectively manage multiple projects that vary in nature and scope. 
• Ability to conceptualize and implement ways to improve the organization by taking risks to enhance the organizational ability to adapt, change and create. 
• Ability to effectively influence others at various levels within the organization. 
• Ability to prioritize, organize and perform multiple assignments simultaneously while adhering to deadlines. 
• Knowledge of and the ability to analyze, design, interpret and implement managed service programs or recruitment process outsourcing solutions. 
• Knowledge of applicable domestic and international laws, rules and regulations that impact the HR solutions industry. 
• Knowledge of Vendor Management System (VMS) and/or Applicant Tracking System (ATS) is required. 
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook. 

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you.

We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.
Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued.

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 07-04-2025