Program Team Lead

• Be the welcoming face of ADF Careers Headquarters
• Create a safe, collaborative and efficient workplace through exceptional office coordination.
• Be part of one of the most important missions in Australia

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.
ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

You will:

• Be the first point of contact within the DFR HQ for all visitors, employees, contractors and client guests, ensuring exceptional customer service and a positive representation of the Adecco and ADF Careers brand.​
• Main point of contact for facilities and maintenance services at HQ
• Support staff located at HQ to meet WHS obligations, as well as undertaking Fire and Emergency Warden duties
• Undertake new starter inductions and act as a key point of contact for workplace services and support
• Support DFR Senior Executive onsite at HQ and VIP visitors
• Support the Adecco DFR Executive Office in its administrative functions
• Represent Adecco DFR Executive Office in interactions with key stakeholders
• Manage meeting rooms and assist with major stakeholder meetings onsite

Your background will demonstrate:

• Experience in customer service, workplace experience, hospitality, concierge, events or a similar people-focused environment
• Managing tasks, schedules, and priorities with attention to detail.
• People person with a love for engagement and organising.
• Confidence and ability to look after VIPs and important visitors with ease.
• Performs well under pressure
• Self-starter and able to identify value add activities
• Ability to provide outstanding service to contractors, employees and client guests, addressing their needs promptly and professionally.

• Exposure to facilities, workplace operations or compliance activities (advantageous, but not essential)

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email our friendly TA team at DFRHRTalentAcquisition@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on 23 August 2026. It's important to note that applications will be reviewed and processed as they are received.