Location: Europe

The core mission of the Global Digital Sales leader is to build, enhance, and optimize Digital Sales operations across all our GBUs and around the world to drive market share growth and client satisfaction through telephone & online (email/social) channels. 

Specifically, the Global Digital Sales leader is responsible for establishing a common Inside Sales infrastructure, including processes and tools, common measure of success and ensuring adoption across the group to optimize costs for the group and impact for the GBUs & countries. He/she drives continuous improvement on the Digital Sales set up and practice by implementing new technologies, analysing data insights, and refining sales methodologies to maximize efficiency and effectiveness. Finally, the Global Digital Sales leader is responsible for engaging the Digital sales community across the group, driving enablement, training and best practices sharing in order to drive best-in-class sales discipline.

Digital Sales Strategic planning & Execution

• Support the development of overall Digital Sales strategy for each GBU leaders, collaborating with sales, marketing, product teams to support sales development initiatives.
• Optimise Processes, Operating Rhythm for Digital Sales team with tight collaboration with marketing to maximise “speed to lead”
• Support the development of sales opportunities to drive revenue growth through Digital Sales channels to enhance pipeline growth and sales conversions

Establishing and developing Digital Sales Teams

• Establish for Digital Sales cross-GBU profile of excellence, job description & capabilities, standard role KPIs, etc.
• Regularly assess sales capability and partner with the Sales & Marketing Academy to establish curriculum 
• Support the ramp up of Digital sales leaders leveraging consistent & scalable KPIs and processes to optimize both costs and revenue impact.
• Help Digital Sales leaders to establish performance goals, provide regular feedback & sales coaching, and conduct performance reviews.
• Cultivate a culture of excellence and continuous improvement with the GBU teams by sharing & supporting adoption of best practices.
• Ensure adoption & compliance to all tools & processes from individual contributors to leadership levels, developing guides, trainings, etc. 
• Partner with the marketing team to prepare best-in-class enablement and customer-facing materials.

Establishing the cross-team collaboration framework:

• Establish and share the collaboration framework between digital marketing, external sales teams and delivery teams to optimize lead acquisition and conversion.
• Partner closely with marketing to evangelize and support lead generation & nurturing activities.
• Support GBU Sales Operations team at global and country level to ensure seamless flow of qualified leads to the sales team.
• Establish, monitor and benchmark Digital Sales operational metrics to assess performance and identify areas for improvement.
• Provide standard reporting to monitor costs and ROI.

Key Leadership Responsibilities:

• Assume mentorship role to key digital sales personnel, assisting in the execution of their duties, ensuring constant improvement in their professional skills.
• On an interim basis and  Upon request, can directly recruit, on-board and manage the team while ramping up revenue & managing costs.

• University Degree or equivalent in Business, Marketing or related is preferred.
• Recruitment industry knowledge is an advantage.
• Advanced level of English language – written and oral.
• Another European language a plus
• At least 5 years’ experience in a similar role
• At least 3 years’ experience in a senior leadership role
• 15+ years’ experience working in an international context within a large Service organisation is desirable
• Travel Requirement: 20-50%

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 29-09-2024