GBS Project Manager - HR Operations

We are the Adecco Group!
A network of passionate professionals working together in over 60 countries to help businesses optimize their talent, transform their workforces and build the employability of people all over the world. We have a powerful purpose: Making the Future Work for Everyone, and we have established the most comprehensive portfolio of HR solutions in the industry, providing essential, dynamic and efficient solutions that make a difference on how people work in the future – including you!

In alignment with The Adecco Group Future @ Work strategy, we are now expanding our business in Bulgaria with a newly established Shared Service Center!

You will join forces with talented professionals in the Finance and HR area to shape the future of work @ the Adecco Group, providing in-house services and improving operational & financial excellence. Here, at the Shared Service Center @ the Adecco Group, you’ll have a world of exciting opportunities to explore, develop and grow, to take control of your own work, given all the support and headspace you need to keep loving what you do. We value and respect each other’s opinions in an environment where everyone has a voice. We’ll inspire you to demonstrate a pioneering spirit, connect you with opportunities where you can learn and flourish, and collectively push the limits of what’s possible in the shared services and solutions space!

We are currently looking for a highly motivated and experienced professional to join our transformation team in the position of:

Wave GBS Project Manager – HR Operations

Core Responsibilities:

• Lead the identification and mobilization of HR project resources and operational backfills.
• Support the preparation and updates of the Integrated Project Plan for HR transformation waves.
• Coordinate and enable project meetings within the governance framework.
• Establish collaboration channels with HR stakeholders and project teams.
• Communicate and manage action plans across all HR-related stakeholders.
• Validate auxiliary systems used in HR operations for future setup.
• Collaborate with Global Process Owners to validate global HR process design.
• Work closely with PMO, HR Business Leaders, IT Lead, and other key resources.
• Oversee execution of HR-specific project activities and risk management.
• Report project progress to HR Business Leaders and GBS Transformation Lead.
• Support achievement of HR transformation business case and propose gap-closing solutions.
• Ensure SSC readiness for HR Knowledge Transfer and operational support.
• Oversee documentation completeness including HR reference materials and desktop procedures.

Qualifications & Experience:

• Bachelor’s degree in HR, Business Administration, or equivalent.
• 7–10 years of experience in HR operations or GBS HR departments of a major corporation.
• Strong project management and transformation experience in large-scale HR organizations.
• Advanced knowledge of HR systems and tools used in GBS environments.
• Business case and project controlling expertise.
• Hands-on experience with project management tools, including Microsoft Office.
• Program/project/change management certification is a plus.
• Previous consulting experience is an advantage.
• Strong relationship-building and leadership skills.
• Fluent in English; local language skills are a plus.

What we offer:

• 23 days paid time off
• Multisport Card
• Additional Health Insurance
• 150 BGN Food Vouchers
• Year-End Bonus
• Excellent development opportunities
• Access to various Training & Learning platforms
• Hybrid working model
• Fruits in the office weekly

As one of the world’s largest employers, we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We foster a culture of belonging and purpose, where everyone can thrive and feel engaged, and where difference is respected and valued. The Adecco Group is proud to be an Equal Opportunity Employer.

If this sounds like your next career move, don’t hesitate to apply today!
We look forward to receiving your CV in English.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Posting date: 11-11-2025