Team Lead - Supply Chain Management

The Supply Chain Management Team Leader is accountable for ensuring that all supply chain activities, including and not limited to those conducted by Supplier Operations, are aligned to both regional and global supply chain strategies. Primary responsibilities include staying abreast of industry’s best practices and regulatory requirements, as well as guiding Supply Chain representatives in executing country, regional, and global initiatives.

This role ensures that Supply Chain processes are efficient and support Pontoon's objectives, and that all materials used across teams are up-to-date, relevant, and consistent with the Global Supply Chain Strategy, while taking regional distinctions into account. Additionally, the position leads projects and initiatives related to Supply Chain priorities, assumes accountability for regional deliverables, ensures alignment with global strategies, facilitates the sharing of best practices, and maintains effective communication with regional counterparts and the entire Supplier Chain team. A crucial responsibility of this role is to maintain a direct connection, ongoing dialogue between the Supplier Operations Centre of Excellence and the Supply Chain Management function.

Ensuring the Supplier Operations Centre of Excellence adheres to Supply Chain processes, and maintains the quality of service, SLA’s & KPI’s set, by the Global Head of Supply Chain Management.

• Demonstrates leadership qualities and drives, mentors, coaches and develops junior team members.
• When Pontoon’s preferred vendor partners are aligned to new client via implementations or existing programs, ensure their successful deployment (example include and is not limited to Scout Logic).
• Maintain a proactive understanding of supplier business practices, competencies, innovation, growth potential, compliance status, and any issues of non-adherence, thereby adding transparency and strategic value to regional/global supply chain initiatives.
• Stay current with regulatory requirements, and supplier engagement methodologies to drive continuous improvements in the global and regional supply chain strategy.
• Ensure the deployment utilization of the Pontoon Supplier Intelligence Platform during new client implementations and existing expansions.
• Regularly review and refine the supplier country /regional Rules of Engagement templates to minimize risk, ensure compliance, and nurture authentic partnerships.
• Monitor and report on Pontoon’s Strategic Supplier compliance at both regional and global levels, ensuring transparent upward communication.
• Ensure successful initiation and ongoing progress of the Supply Chain Management workstream to achieve all deliverables, supporting seamless new client implementations and existing program changes—including but not limited to contractual updates, geographic expansions, and service enhancements—without adverse impact on timelines.
• Review all MSP contractual clauses worldwide (such as Main Client Contracts, Local Country Agreements, and Statements of Work) to confirm that Supply Chain Management activities are thoroughly considered and accurately documented in Supplier Agreements.
• Proactively propose enhancements to MSP contractual clauses to improve efficiency, apply lessons learned, share best practices, and strengthen stakeholder relationships involved in contract negotiations.
• Support the Supply Chain Management workstream lead in resolving all issues efficiently.
• Analyze feedback from Supplier Surveys, results from Supplier Audit Compliance and statuses of Supplier Document Compliance to identify trends, actionable opportunities for improvement and propose ways mitigate risk.
• Foster strong working relationships with key team members and stakeholders through consistent communication and regular updates.
• Demonstrate a collaborative and supportive attitude within the team environment, engaging constructively with both managers and junior team members.
• Cultivate and maintain ethical, equitable relationships with global and regional suppliers to achieve and surpass the business objectives of Pontoon and its clients.
• Support the Global Head of Supply Chain Management with including and not limited to Supplier Events, projects, initiatives and administrative tasks.
• Manage the Supply Chain Management central mailbox.

EDUCATIONANDEXPERIENCEREQUIREMENTS:

• Bachelor’s degree in a related field or equivalent experience required.
• At least four (4) years of professional experience, including two (3) years in global MSP roles with documented progressive responsibilities. Experience in MSP, services procurement, or contingent workforce is preferred.
• Lean Six Sigma Certification (Green, Yellow, Black Belt, or Master); Prince2 Certification
• Experience with contractual negotiations

KNOWLEDGE,SKILLS&ABILITIES:

• Demonstrates the ability to thrive within a collaborative, global team environment, contributing to the development and implementation of effective supplier strategies.
• Effectively influences team members by articulating clear supplier strategies that drive successful outcomes for clients.
• Possesses strong commercial acumen and a deep understanding of both our business and client operations, supported by sound judgment.
• Exhibits outstanding project management capabilities, with the capacity to prioritize multiple projects and tasks effectively in a fast-paced and dynamic environment to meet evolving business needs and deadlines.
• Demonstrates excellent analytical skills, consistently delivering accurate, professional, and error-free analyses within required timeframes.
• Adopts an action-oriented and consultative approach, proactively following up on feedback to achieve positive results.
• Communicates with clarity and professionalism, both verbally and in writing, when engaging with leadership, client, and supplier stakeholders.
• Open to work at any shift

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.
Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 18-03-2026