ITD Program Management Officer, Middle Office

Adecco Group ITD has established a 3‑year ITD Strategy with Strategic Programs to ensure its successful implementation. The Program Management Officer (PMO) plays a crucial role to ensure Delivery Excellence and execution. They support a portfolio of strategic programs, acting as a content‑driven contributor and trusted right hand to Program Lead(s). Program portfolio will be in Middle Office (e.g. associate onboarding, timesheet mgmt., billing, payroll, or similar). PMO elevates how ITD executes, delivers, and reports on Programs and Projects – shifting from administrative control to impact, outcomes, and benefits realization through strong orchestration and strategic insight. PMO ensures respect of Program and Project management framework and standards with consistent, high‑quality execution across workstreams.

Accountabilities

• Enables programs to deliver successfully (in scope, time, budget) as content-driven contributor to Program Leads & Project Managers
• Implement and evolve governance & PM framework (steerco cadence, decision rights, operating standards) across portfolios.
• Portfolio insights: provide concise, decision‑oriented portfolio updates and escalation pathways.
• Portfolio performance management: monitor & consolidate KPIs, RAG, risks/issues/dependencies, financials; drive back‑to‑green plans.
• Adhere to Adecco policies, processes, and professional standards.

Main tasks & responsibilities:

• Partner to Program Lead: bring strategic insight and hands‑on execution support across workstreams and underlying projects.
• Scope & planning: help manage scope, objectives, dependencies, timelines; help maintain an integrated master plan and critical path.
• Governance run: Provide expertise on TAG ITD Project Management methodology and ensure compliance to governance standards and processes.
• Stage gates & compliance: ensure tollgate criteria are met; assemble QA‑ed packs; coordinate approvals.
• Drumbeat run: help design and operate steerco/operational cadences and decision forums in line with TAG ITD methodology.
• Execution control: help maintain RAID/actions/change requests; monitor scope, timeline, budget, quality; implement corrective actions proactively.
• Reporting & stakeholder comms: ensure high‑quality data in PM tools; produce concise, executive‑ready updates and materials.
• Risk & dependency management: identify and mitigate cross‑workstream & cross-program risks/issues; lead escalations and decision pathways.
• Financials & benefits: partner with Finance on forward‑looking planning/tracking (CAPEX/OPEX, forecasts/EAC, variances); support benefits tracking.

• 5+ years in Project Management and/or PMO roles within large‑scale, complex, multi‑workstream programs
• Prior experience with IT projects in staffing industry/ middle office (e.g. associate onboarding, timesheet mgmt., billing, payroll, etc.)
• Expert knowledge of best practice Program & Project Management
• Mastery of governance design/ execution, integrated planning, RAID, change control, and financials/benefits management.
• Proven delivery in multi‑initiative, multi‑national, multi‑priority environments under tight timelines.
• Executive‑ready communication: synthesizes complex detail into crisp, decision‑oriented narratives.
• Proficient with enterprise delivery/reporting tools (portfolio tools, collaboration suites, dashboards).

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 22-03-2026